Supplier Relations

Supplier Relations

Wherever Dialog does business, we strive to be trusted partners and good citizens through emphasis given to ethical practices. We propagate this emphasis upstream along our supply chain amongst our existing suppliers as well as by developing relationships with suppliers that share similar values and conduct business in an ethical manner.

We take this message amongst the supplier community through a set of Supplier Guiding Principles which is based on the belief that good corporate citizenship is essential to our long-term business success and must be reflected in all our relationships and actions. We have identified 82 significant suppliers out of which 25% were screened for human rights issues broadly including the work hours, remuneration, freedom of association, prevention of discrimination, child labour and compulsory employment issues. We plan to introduce the screening of vendors to all the significant suppliers of ours in order to make sure our practices of best practices are indeed shared throughout our supply chain.

Distributor Retailer Community Network

Dialog launched a series of workshops titled Dialog Vyapara Diriya, in association with the Business Development Centre, to empower small and medium retailers through the development of practical entrepreneurial skills. The programme illustrates Dialog’s commitment to coherently embed corporate responsibility into everyday business processes.

The initiative attaches value to the downstream supply chain to leverage benefits to these entrepreneurs through Dialog and is a sustainable investment within local communities beyond the conventional business norm. The Vyapara Diriya workshops aim to promote skills-based confidence among retailers to create sustainable business growth. Helping these retailers evolve into significant members of a business community, impacts positively on society, as their enhanced entrepreneurial outlook helps enrich local communities through the creation of more employment opportunities.

The workshops, which focus on Dialog’s retailer network comprising distributors and 35,000 retailers across the country, are also attended by female and differently able retailers.

SME Toolkit
Dialog together the International Finance Corporation, a member of the World Bank Group initiated this programme in Sri Lanka as a part of the Dialog Viyapara Diriya initiative. The SME Toolkit offers free business management information and training for Dialog’s retailers and other small businesses / small and medium enterprises (SMEs) on accounting and finance, business planning, human resources (HR), marketing and sales, operations, and information technology (IT). The SME Toolkit offers a wide range of how-to articles, business forms, free business software, online training, self-assessment exercises, quizzes, and resources to help entrepreneurs, business owners, and managers in emerging markets and developing countries start, finance, formalize, and grow their businesses.


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