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Contact Us

Mobile Support

Write to us

No 475, Union Place, Colombo 02.

Hot Lines

Post paid customers 1777 or 0777 678 678
Pre paid customers 1777 or 0777 123 456
Global Hotline 0777 567 567
Technical Inquiries 0777 676 576
Roaming Hotline 0777 999 777 or 0777 99 77 99
SMS Hotline 767
Club Vision 0777 678 680
Corporate 0777 887 887

Fax

Customer Service 0777 087 917
Billing 777 678697

E Mails

Customer Service service@dialog.lk
Billing bill@dialog.lk
Roaming roam@dialog.lk

Fixed Line Support

Write to us

57, Dharmapala Mawatha, Colombo 03

Hot Lines

All customers 0117 100100

Fax

Customer Service 0777 087917
Billing 0777 678697

E Mails

Customer Service service@dialog.lk
Billing bill@dialog.lk

Broadband Support

Write to us

57, Dharmapala Mawatha, Colombo 03

Hot Lines

All customers 0117 100 100

Fax

Customer Service 0777 087 917
Billing 777 678697

E Mails

Customer Service service@dialog.lk
Billing bill@dialog.lk

Television Support

Write to us

475, Union Place, Colombo 2.

Hot Lines

Billing 1777 or 0777 679 679
Customer Service 1777 or 0777 679 679

Fax

Customer Service 0777 087 917
Billing 777 678697

E Mails

Customer Service service@dialog.lk
Billing dtv.billing@dialog.lk

Investor Support

Write to us

Dialog Axiata PLC, Investor Relations
No 28, 4th Floor, Premier Pacific Pinnacle, Duplication Road
Colombo 04, Sri Lanka

Tel

+94 0777 080 129

E Mails

ir@dialog.lk

Shareholder Support

Write to us

Group Corporate Services, Dialog Axiata PLC
3rd Floor, 57, Dharmapala Mawatha, Colombo 3

Tel

+94 773 908 929

Fax

+94 117 694 350

E Mails

cosecunit@dialog.lk

International Voice and Data Support

Write to us

Dialog Axiata PLC, 475, Union Place,Colombo 2. Sri Lanka

Fax

+94 117 694 160

E Mails

global@dialog.lk

General

Write to us

Dialog Axiata PLC, 475, Union Place, Colombo 02, Sri Lanka.

Tel

+94 777 678 700

Enterprise Support

Make an appointment with your Dialog Account manager to Visit Enterprise Discovery Centre and experience the Future. Today.

Write to us

Dialog Axiata PLC, No. 57, Dharmapala Mawatha, Colombo 3, Sri Lanka

Tel

0117 400 700

E Mails

dialogenterprise@dialog.lk

General Feedback

Please provide your suggestions and feedback to improve our services. Our staff will incorporate your suggestions as soon as possible.

General Feedback and Suggestions

Name

Email

Contact Number

Service Type

Mobile Number

Nature of Comment

Comment

Pledges

If you think a pledge has been broken, or dissatisfied with the service you received, please contact us on our hotlines, send us an email or fill out the following form. We will respond within 2 working days.

Name

Mobile Number / CDMA / TV Number

NIC Number

Claim Category

Date of incident

Incident

References

Contact number (any other)

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