eZ Cash

eZ Cash

dialog ez cash
Yet another 1st in Sri Lanka by Dialog, this unique service is available to you even if you don’t have a bank account. eZ Cash is a novel product which enables you to perform a wide array of financial transactions using your Dialog mobile phone anytime, anywhere!

eZ Cash enables you to have a Cash Account in your mobile phone which you can top-up and carry out a range of cash transactions direct from your mobile phone. You can also withdraw money from your eZ Cash account.

eZ Cash is,

  • Approved by the Central Bank of Sri Lanka
  • Cheapest way to transact with cash
  • Available to ALL postpaid and prepaid customers of Dialog

eZ Cash Business Code (Institute Payment Code)
Be open for Business 24×7 everywhere in Sri Lanka with Business eZ Cash Code

Make it simpler for your customers to pay you using your Business eZ Cash Code.

Over 7.5 Million Sri Lankans can now use eZ Cash Business Codes to pay for any of the following: Hotel Reservations, Collection of Premiums, Installments and Repayments, Tickets, Fees and Subscriptions, Home Delivery and many more….

To select your eZ Cash Code call 0117400700

Contact Us
eZ Cash Help Desk/Hotline : 7111

Getting Started

Step 1: Dial #111# and follow the instructions on your screen
Step 2: Upon successful registration you will receive an SMS notification

Please protect the confidentiality of your PIN at all times

Account Types you can Register for:
Classic Account – by dialing #111# on registration you’ll get a classic account with an account limit of Rs. 10,000.00
Power Account – you can register for or enhance your existing eZ Cash account Limit to an account limit of Rs. 25,000.00

Please visit the nearest Dialog Service Point or download the preferred language application form, fill up and visit the nearest Dialog Service Point to activate your Power Account.

Downloads

  Terms and Conditions Applications*
English PDF PDF
Sinhala PDF PDF
Tamil PDF PDF

eZ Cash Merchants

There are more than 14,000 eZ Cash Points across the country. Visit any eZ Cash Point and Top-up your account and you are ready to experience the most convenient and simple way to send and receive money,pay your bills and many more services.

Just look for the “eZ Cash” Sign

Dialog Service Points »
5 Star Partners »
Non Retail Merchants [ PDF ]

Retail Merchants : There are over 12,000 retail merchants located island wide that are eZ Cash accepting merchants. Just look for the eZ Cash sign!

Services

You have the following Services available to you in eZ Cash,

Dial #111#

Service Description
Send Money Send money to any eZ Cash customer 
Send Money with Withdrawal Charges Send money to any eZ Cash customer
Receiver’s Withdrawal Charge is bourne by the sender 
Dialog Payment Pay your Dialog Mobile, Dialog TV, CDMA or WIMAX bills
Utility Payment Pay your CEB, LECO & Water (NWSDB)
Pay Merchant Pay for Goods & Services purchased at eZ Cash Merchant Points
Institute Payment Pay your installment payments, Insurance Premiums etc
Purchase Product Enter unique product code advertised by merchants and purchase products
Frequently Used Numbers Store your frequently used numbers and transact
Balance Check Check your account balance
Mini Statement View the last 5 transactions 
Change PIN Change your PIN
Service Charges View the Service Charges applicable for any transaction type
Change Preferred Language  

Instructions

eZ Cash Account Top-up / Recharge
Step 1: Merchant initiates the transaction
Step 2: You will have to provide your mobile number, the amount to be topped up
Step 3: Hand over the cash to the merchant
Step 4: You will receive a confirmation SMS

To Withdraw Cash at any eZ Cash Point
Walk into any eZ Cash Point and request for the Cash Withdrawal Service
Step 1: Merchant initiates the transaction
Step 2: You will have to provide your mobile number and the amount which is to be withdrawn
Step 3: Once Merchant confirms Transaction you will immediately receive a pop-up on your phone requesting your PIN to authorise theTransaction
Step 4: Enter your PIN on your mobile to authenticate
Step 5: You will receive a confirmation SMS
Step 6: Merchant will hand over cash

To Send Money/ Send Money with Withdrawal Charges
Step 1: Dial #111# and select “Send Money” / Send Money with Withdrawal Charges
Step 2: Enter PIN
Step 3: Enter recipient’s mobile number
Step 4: Enter amount
Step 5: Confirm transaction
Step 6: You will receive a receipt via SMS

For Dialog Bill Payments
Step 1: Dial #111# and select “Dialog Payments” from menu
Step 2: Enter PIN
Step 3: Select one of the following (Dialog Mobile, Dialog TV, Dialog WiMax, Dialog Fixed Line)
Step 4: Enter your Dialog mobile number / account number
Step 5: Enter amount
Step 6: Confirm transaction
Step 7: You will receive a receipt via SMS

For Utility Bill Payments
Step 1: Dial #111# and select “Utility Payment” from menu
Step 2: Enter PIN
Step 3: Select relevant utility provider (CEB, LECO, Water Board etc.)
Step 4: Enter account number(Avoid using spaces & symbols when entering an A/C number)
Step 5: Enter amount
Step 6: Confirm transaction
Step 7: You will receive a receipt via SMS

For Pay Merchant
Step 1: Dial #111# and select “Pay Merchant”
Step 2: Enter PIN
Step 3: Enter merchant’s mobile number
Step 4: Enter amount
Step 5: Confirm transaction
Step 6: You will receive a receipt via SMS

For Institute Payment

Step 1: Dial #111# and select “Institute Payment” from menu
Step 2: Enter PIN
Step 3: Enter relevant Institute Code
Step 4: Enter account number (Avoid using spaces & symbols when entering an A/C number)
Step 5: Enter amount
Step 6: Confirm transaction
Step 7: You will receive a receipt via SMS

For Purchase Product

Step 1: Dial #111# and select “Purchase Product” from menu
Step 2: Enter PIN
Step 3: Enter relevant Product Code
Step 4: Confirm transaction
Step 5: You will receive a receipt via SMS

Frequently Used Numbers
Step 1: Dial #111# and select “Frequently Used Numbers” from menu
Step 2: Enter PIN

To Add a New Number
Step 3: Select ‘Manage List’ option
Step 4: Select ‘Add new’ Option
Step 5: Select relevant account type (Dialog Payment-Dialog Mobile, Dialog TV, Dialog WiMax or CDMA, Utility Payment-CEB, LECO or Water Board, Institute Payment-Institute Code)
Step 6 : Enter relevant mobile number/Account number
Step 7 : Enter a description
Step 8 : Screen with ‘Successfully added’ will pop up

To Edit a Number
Step 3: Select ‘Manage List’ option
Step 4: Select ‘Edit’ Option
Step 5: Select the relevant account description to edit
Step 6: Select any of the following option (Edit Number, Edit Description
Step 7 : Enter new mobile/account number or new description
Step 8: Confirm edition
Step 9: Screen with ‘Successfully Updated’ will pop up

To Delete a Number
Step 3: Select ‘Manage List’ option
Step 4: Select ‘Delete’ Option
Step 5: Select the relevant account description to delete
Step 6: Confirm the deletion of account description
Step 7: Screen with ‘Successfully Deleted’ will pop up

To Transact
Step 3: Select the relevant account description
Step 4: Enter amount
Step 5: Confirm transaction
Step 6: You will receive a receipt via SMS

For Balance Check
Step 1: Dial #111# and select “Balance Check”
Step 2: Enter PIN
Step 3: View pop-up screen with details on phone

For Mini Statement
Step 1: Dial #111# and select “Mini Statement”
Step 2: Enter PIN
Step 3: View pop-up screen with details on phone

For Change PIN
Step 1: Dial #111# and select “Change PIN”
Step 2: Enter current PIN
Step 3: Enter new eZ Cash PIN
Step 4: Re-enter new PIN
Step 5: Receive SMS confirmation

For Detailed Statement Request via Dialog Customer Service Point
You can walk into any Dialog Customer Service Point and request for an eZ Cash Account detailed statement.

Pricing

Please see table below for limits applicable for each transaction.

Transaction Type eZ Cash Account Category Minimum Limit Per Transaction (Rs.) Maximum Limit Per Transaction (Rs.)
Top-up and Receive Money Classic Account N/A 10,000
Power Account N/A 25,000
Send Money Classic Account N/A 5,000
Power Account N/A 5,000
Dialog Bill Payments Classic Account 20 10,000
Power Account 20 25,000
Utility Bill Payments Classic Account 20 5,000
Power Account 20 25,000
Payment for Goods at eZ Cash merchants Classic Account 10 10,000
Power Account 10 25,000
Internet Based Payments for any web merchant Classic Account 10 10,000
Power Account 10 25,000
Institute Payment Classic Account N/A 10,000
Power Account N/A 25,000
Purchase Product Classic Account N/A 10,000
Power Account N/A 25,000

eZ Cash Transaction Charges

Transaction Type Transaction Charges (Rs.)
Cash Top-Up FREE
Send Money  
Rs.500 and below FREE
Above Rs.500 5
Dialog Bill Payments (Mobile, Television, Fixed Line, Internet) FREE
Utility Bill Payments (CEB, LECO, NWSDB (Water) etc.) 20
Cash Withdrawal  
Rs. 200 and below 5
Above Rs. 200 – upto Rs. 500 10
Above RS. 500 – upto Rs. 1,000 20
Above Rs. 1,000 – up to Rs. 3,000 60
Above Rs. 3,000 – up to Rs. 5,000 100
Payment of Goods at eZ Cash merchants FREE
Mini Statement FREE
Detailed Printed Statement 200.00 made available at Dialog Customer Care Centres only
Balance Check FREE
Change PIN FREE
Institute  payment FREE
Purchase Product FREE
Frequently Used Numbers FREE
Change preferred language FREE

* All charges provided above are subject to change

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