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Missed Call Alert
Missed Call Alert (MCA) is an application designed to capture all call attempts when a particular subscriber is not reachable. e.g.: – phone switched off.
Subscribers have to enable the Forward/Divert when busy feature or Forward when switched off/unavailable features from their individual handsets to the number 0777012012
Missed Call Alerts can also be diverted to any other Dialog number.
Use
| Divert all calls | ** 21 * 0777 012012 # and SEND/OK |
| Divert when busy | ** 67 * 0777 012012 # and SEND/OK |
| Divert when unanswered (approx. 30 seconds) |
** 61 * 0777 012012 # and SEND/OK |
| Divert when unreachable (mobile off or no coverage) |
** 62 * 0777 012012 # and SEND/OK |
| Cancel All Previous Diversions | MCA DIV DEL & Send to 8892 |
| Divert SMS Notifications to any other Mobile |
MCA MSG DIV<div mobile number> & Send to 8892 |
| Delete the SMS Notification Divert | MCA MSG DIV& DEL <div mobile number> & Send to 8892 |
| To Not Receive Missed Call Alerts for Selected Numbers |
MCA MSG BAR<barred mobile number> & Send to 8892 |
| To take Off the Barring Activated for Selected Numbers |
MCA MSG BAR DEL<barred mobile number> & Send to 8892 |
| Checking whether Divert is active | *# CODE # and SEND/OK |
Note: If customer doesn't have sufficient account balance to receive a call from a Non-Dialog number, they will not be receiving MCA from Non-Dialog numbers. But, they will receive MCAs from Dialog numbers.
Deactivation
Type ##002# and SEND/OK
Or select "Cancel All Diverts" on the phone menu.
Pricing
Service is given free of charge for all subscribers.

