Billing Cycle & Format

Billing Cycle & Format

Billing Cycle

Television (Cycle 1)From the 16th of each month to the 15th of the next month.
Television (Cycle 2)From the 28th of each month to the 27th of the next month.
Note : Television
  • If customer has purchased a connection between 29th - 16th, the billing cycle would be 16th of every month.
  • If customer has purchased a connection between 17th – 28th, the billing cycle would be 28th of every month.

(Note: The activation date will determine the billing cycle & not the installation date)

Bill Format

01 - Customer's Account Number

02 - Invoice Date

03 - Invoice Number

04 - Package

05 - Brought Forward Balance

06 - Total Amount Payable

07 - Payment Due date

Notes :

  • All invoices from February onwards would NOT carry the VAT registration number for Dialog.
  • All Dialog TV invoices would bare ‘INVOICE SUMMARY’ heading in place of ‘TAX INVOICE’ from February bill runs onwards.

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