Simply TYPE OFF <space> TIME & SMS to 678.
The data quota on the Time Based Package will be consumed first.
The data quota on the special package will be consumed first.

Yes, but Time Based Packages will be given higher priority and will therefore be consumed first. To browse using an Internet Card, deactivate your Time Based package.

To deactivate: TYPE OFF <space>TIME & SMS to 678

You will receive the following SMS notifications:
  • 100MB before reaching the speed limit
  • Once the speed limit is reached
You may browse using any other activated Prepaid pack or be charged Rs.1+taxes per MB
From the time you activate the pack, your validity proceeds to count. If you do not browse and you reach its validity, the package will expire
You may continue to browse for FREE until you reach the validity period, with the mentioned speed rate. Please refer the package information table for speed limits.

You can manage your package(s) using the MyDialog app. Visit www.dialog.lk/sc to download.

Services available via the MyDialog app:

  • Check remaining time available
  • Speed limits
  • Activate more Time Based Packs or other data packages

Note: Dongle users may also manage packs via the MyDialog app. Visit www.dialog.lk/sc to add your dongle number.

Scenario: 01 [Activating a lower validity pack first and then activating a higher validity pack]

Pack Type Pack Value Speed Limit -1 Speed Limit-2 Browsing Time
Lower Validity Pack Rs. 20 500 MB 2 GB 1 Hour
Higher Validity Pack Rs. 100 2 GB 8 GB 2 Days
How does it work?   2.5GB
(Data amount in both Packs will be accumulated in Speed Limit 1)
8 GB
(Data amount In the Higher Validity Pack will be considered inSpeed Limit 2)
2 Days
(Browsing time of the highest validity pack will apply)

Scenario: 02 [Activating a higher validity pack first and then activating a lower validity pack]

Pack Type Pack Value Speed Limit -1 Speed Limit-2 Browsing Time
Higher Validity Pack Rs. 100 2 GB 8 GB 2 Days
Lower Validity Pack Rs. 20 500 MB 2 GB 1 Hour
How does it work?   2.5GB
(Data amount in both Packs will be accumulated Speed Limit 1)
8 GB
(Data amount In the Higher Validity Pack will be considered in Speed Limit 2)
2 Days
(Browsing time of the highest validity pack will apply)

Scenario: 03 [Activating packs with the same validity period]

Pack Type Pack Value Speed Limit -1 Speed Limit-2 Browsing Time
Same Validity Pack Rs. 20 500 MB 2 GB 1 Hour
Same Validity Pack Rs. 20 500 MB 2 GB 1 Hour
How does it work?   1GB
(Data amount in both Packs will be accumulated in Speed Limit 1)
2 GB
(Data amount in the last activated pack will be considered in Speed Limit 2)
1 Hour
(The accumulated browsing time of 2nd packs will apply)

NOTE: If at any point, the speed limit has been reached and then a new Time Based Pack is activated, the previous pack will be removed and the resources of the new Time Based Pack will apply

Yes.

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