Dialog Broadband Prepaid service will be available in the existing Dialog 4G LTE Broadband coverage areas.
  • Dialog Recharge cards
    • BB<>TOP<>Home Broadband number<>PIN & Send to 678 for Dialog mobile customers and to 0777678678 for non-Dialog customer
    • Dial #678# from a Dialog Mobile
  • eZ Reload from any retailer point
  • Cargills, Keells supermarkets, leading banks
  • Online via credit card
  • The Dialog Self Care app
Charges will be on a per second basis (+ taxes) and will be reduced from your existing reload value
  • SMS
    • BB<>ON<>VOC<>Home Broadband number & send to 678 for Dialog mobile customers and 0777678678 for non-Dialog customer
  • USSD: Dial #678# from a Dialog Mobile
  • Dialog Self Care App
  • Dialog My Account portal
Data and voice will on the same number. It will be written on the invoice and on the router
You can restrict your data usage to a ‘Data Plan only’ feature. Your usage will be as per the Data Plan. Data usage will halt at the end of the plan. If this feature is deactivated, you will be charged for each MB used.
  • SMS
    • Reload balance BB<>BAL<>Home Broadband number & send to 678 for Dialog mobile customers and 0777678678 for non-Dialog customer
    • Data Balance- BB<>USAGE<>home broadband number & send to 678 for Dialog mobile customers and 0777678678 for non-Dialog customer
  • USSD : Dial #678# from a Dialog Mobile
  • Dialog Self Care App
  • Dialog My Account portal
  • SMS
    • BB<>ON<>DPONLY<>Home Broadband number & send to 678 for Dialog mobile customers and 0777678678 for non-Dialog customer
  • USSD : Dial #678# from a Dialog Mobile
  • Dialog Self Care App
  • Dialog My Account portal
  • Reload from a retailer to the Data Plan amount
  • SMS
    • BB<>Package Value<>Home Broadband number & send to 678 or Dialog mobile customers and 0777678678 for non-Dialog customer
  • USSD: Dial #678#
  • Dialog Self Care App
  • Dialog My Account portal
Yes. Multiple plans can be activated and will be consumed based on the date of expiry. When multiple plans are activated, the validity of the original plans will not be extended.
Yes, you will receive a bonus data quota upon trying to browse for the first time / at the first reload.
Pay per each MB used or activate a Data Plan.
Data Usage is updated in 10MB blocks. However the usage history provided in the Self Care App and My Account Portal will be updated up to the previous date. You can obtain the latest history by manually restarting the router.
Yes, there is a one year warranty for the router and a 6 month warranty on accessories. (Customer inflicted damages will not be covered by the warranty)

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