Yes, the CPE (Customer Premises Equipment) comes with inbuilt Wi-Fi.

If your session ends prematurely before completing 300MB block, the system will wait until it receives data to complete 300MB block to display. No usage record will appear in usage record history until the current block reaches 300MB.
Yes. You have to call the Dialog hotline117100100 and inform in advance.
Call the Dialog hotline to reset it.
  • PC/switches/routers through ethernet LAN
  • Wi-Fi enabled devices
  • Analog phones/FAX (RJ 11)
  • Printer

Yes. 4G is now available for prepaid customers.

For an existing customer, the standard SIM replacement cost of 150 LKR applies. For a new customer, the standard charges will be applicable.
  • Make sure the CPE is ON.
  • Check whether the network cable between the CPE and the computer is properly connected.
  • Ensure that the IP address is typed correctly.
  • Find out if your PC or laptop meets the recommended requirements.
  • Check if your PC is performing a heavy duty download or other activities (backups, virus scan).
  • Check bandwidth connectivity of other computers if the Wi-Fi or wired connection is shared.
  • Check CPE unit for at least 3 bars in the signal indicator.
  • Check on the CPE Mode indicator colour.
  • Check the power LED on your computer, CPE unit.
  • Check if CPE ethernet cables are connected to your PC for wired connectivity.
  • Check If Wi-Fi is enabled and connected on your laptop or smartphone for wireless connectivity.
You can call Customer Service on 011 7 100 100 and they will guide you through the process. If your premises are within the approximate coverage area, a sales person will visit you at home or at your business to arrange for your broadband connection.

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