Zer077 Live is a push service, where messages (short flash messages on quizzes, tips, jokes, riddles, games, wall paper and service related) are delivered to your mobile phone. You will not be charged for these messages. However, you will only be charged when clicking on a message to interact or for more info
  1. Select 'Dialog Services' on your phone menu
  2. Select Zer077 Live followed by 'Activations', then click on 'Activate'
  3. Choose 'Update Handset' on your Zer077 Live menu

Activation

To activate this service, Prepaid customers need a sufficient account balance while Postpaid customers only need to have their connection status as ‘connected’.

IVR

  • Dial 387 and follow the instructions to register. The service will be activated instantly.

SMS

  • Type RING and send to 678

USSD

  • Dial #107# and follow the instructions given.
  • Dial #387# and follow the instructions given.

SelfCare App

  • Mobile > RingIN Tone > Download Tone (the service will be activated)

Deactivation

SMS

  • Type OFF[space]RING and send to 678

IVR

  • Dial 678 and follow the instructions given

SelfCare App

  • Go to VAS Services, select “VAS Service” & deactivate the service
  1. During one calendar year, not more than one Dengue Cash Grant shall be payable to any one Insured Person/Dialog subscriber.
  2. The Dengue Cash Grant shall be payable only to the Insured Person/Dialog subscriber and is not transferable.
  3. The maximum indemnity payable to any one Insured Person/Dialog subscriber during any one year shall not exceed the annual limit of 30 nights in total for the Dengue Cash Grant and hospitalization for any other disease/illness/injury.
Subject otherwise to the terms, conditions, exclusions and definitions of the Hospitalization Insurance Policy.
The following are mandatory to be entitled to the Dengue Cover:
  • A positive result from the NS1 Antigen Test is mandatory for registered private hospitalization (NS1 antigen report should contain the name and age of the patient)
  • Date of NS1 Antigen Test showing “positive” result for dengue should be during hospitalization or not more than 72 hours prior to time of admission to the hospital
  • Patient’s admission to hospital is mandatory
  • NS1 report is not compulsory for government hospitalization
  1. Claim documents should be submitted within 90 days of being discharged from the hospital
  2. Processing of the claim will commence only upon receipt of documents stated below:
    • Copy of the diagnosis card
    • Original report of NS1
    • Duly completed claim form
  3. All payable claims shall be settled within 5 working days upon receipt of all documents
Yes, calls to 458 go unanswered and will immediately drop after it rings. This is how the service works. Once the call is dropped, the funds will be transferred to your connection. However, if you call 458 for the first time, you will have to choose the bank of your choice for this service.
You can reload Rs 100/- with each missed call.
Yes. You can only reload up to Rs 500/- in a single day i.e. a maximum of 5 successful missed calls.
Yes. You can only reload once every 5 minutes.
You will receive an SMS notification with further details, depending on the success of your miss-call reload request.
Dial #458# from the relevant phone and your registration to Miss-Call Reload will be discontinued immediately. However, if you want to cancel the service permanently, please contact the relevant bank and remove your subscription.
You need to register for the service both with the bank and with Dialog. If registration is only done with Dialog and the service request is attempted via 458, a message will be generated informing the customer of the contact details of the bank and will request them to register for service with the bank.
Dial #458# from the relevant phone and your registration to Miss-call Reload will be discontinued. Then, dial 458 to choose your preferred bank.
  Sampath Bank LOLC Finance
Customer should be registered with the following bank service(s) Sampath Bank SMS Banking LOLC Finance SMS Banking Service

Option 1: Via Tickets/Receipts:

All tickets and receipts given by the conductor will provide the real-time card balance.

Option 2: Via SMS:

Type BAL <space> DID number and send to 1393
(This will show the balance in the system, not the real-time balance available for use on the card).

Option 3: Via Touch retailer point:

Produce the card to the nearest Touch retailer point and obtain the card balance (This will show the real-time balance on the card available for use).

PIN Change

Via SMS:

  • SMS: Type Ez [space] “NEWPIN” in letters [space], the existing PIN and send to 356
  • You will receive a confirmation message and a 6-digit system generated PIN.

Via USSD:

  • Dial #356#

PIN Reset Request

If you have forgotten your PIN, you can ask for it to be reset.

Via SMS:

SMS: Type Ez[space]RESETPIN and send to 356

The PIN will be reset to the default and after that, you can request it to be changed as explained above.

  • Via the hotline - PIN resets can be done by contacting the hotline.
  • Walk-in - PIN resets can even be done by visiting a Dialog outlet.

Note:

The PIN reset process will take 24 hours, regardless of which option is used.

Claims are required to be initiated within 90 days of being discharged from the hospital

The processing of claims will commence only after receiving these documents:

  • Completed claim form
  • Copy of completed diagnosis card
  • Copy of identification document (identity card/driving license)
  • Proof of enrolment (provided by Milvik)

The insurance partner will pay claims within 5 working days of complete submission of forms

Watch out for the ‘Discount Zone’ message on your Dialog phone screen and simply dial #677# to register.

Or Check Discount Zone notification message on Zero77 Live and Press OK.

Yes. Hospitalization claims due to COVID-19 is covered up to the limit of your registered policy.

Note – Admission to a Hospital is mandatory to be eligible for the claim.

Dial 678 (Postpaid) and 676 (Prepaid) to activate CLI.
Divert all calls ** 21 * 0777 012012 # and SEND/OK
Divert when busy ** 67 * 0777 012012 # and SEND/OK
Divert when unanswered
(approx. 30 seconds)
** 61 * 0777 012012 # and SEND/OK
Divert when unreachable
(mobile off or no coverage)
** 62 * 0777 012012 # and SEND/OK
Checking whether Divert is active *# CODE # and SEND/OK

Deactivation

Type ##002# and SEND/OK
Or select "Cancel All Diverts" on the phone menu.
Dial #107# < Messaging & Settings < Messaging < SMS Auto Reply
 

1. Android Mobile App

View Current Location of All Vehicles

View Route History of one of the Vehicles

2. iLocate via SMS

  • Dialog users can query the location of the vehicle by sending a SMS to 600.
  • Non-Dialog customers can query the location by sending a SMS to 0114600000.

You can assign a short-name to your vehicle for quick reference. Assigning a short-name to a device number is simple and easy
Simply type "name 7695234567 van" and send to 600 to assign the short name "van" to the tracker with tracker number "7695234567".

Three easy ways to locate your vehicle

  • SMS Index to 600 (or long number 0114600000)
    e.g. SMS "1" to 600 to receive the current location of vehicle #1
  • SMS Tracker number to 600 (or long number 0114600000)
    e.g. SMS "769523456" to 600 to receive the current location of vehicle with tracker no 769523456
  • SMS short name to 600 (or long number 0114600000)
    e.g. SMS "van" to 600 to receive the current location of vehicle with short name assigned as "van"

SMS 1 to 600 to get Current Location of Vehicle #1 with device number 769523456

Three easy ways to check your vehicle location history

  • SMS “Index date(1-31) time” to 600 or long number 0114600000)
    SMS “1 5 1435” to get the location of the vehicle nearest to the time 14.35 on the 05/02/2014.
  • SMS “Tracker-number date(1-31) time” to 600 or long number 0114600000)
    SMS “769523456 5 1435” to get the location of the vehicle nearest to the time 14.35 on the 05/02/2014.
  • SMS “Short-Name date(1-31) time” to 600 or long number 0114600000)
    SMS “van 5 1435” to get the location of the vehicle nearest to the time 14.35 on the 05/02/2014.

If the requested date is greater than the current date, the date will be taken from the previous month. For an example if the current date is 20/02/2014, then sending an SMS with “van 23 1435” will return location of the vehicle nearest to the time 14.35 on the 23/01/2014.

SMS “1 5 1435” to 600 to get the location of vehicle #1 with tracker number 769523456 nearest to 14.35 on the 5th day of the month

Device + installation is Rs 7,950/-

  Non App users App users Charges beyond free SMS/USSD queries
Monthly Rental Free Number of queries Monthly Rental Free Number of queries  
iLocate Pro 250/- 75 queries via SMS
(unlimited Queries for the first three months)
320/- Unlimited query via smart phone app. Zero SMS free queries Rs. 1.50/= per query
  • 1 Year Warrant
  • Location history on GPS technology is with higher degree of accuracy.
  • Taxes applicable |Extra charges may apply for sms from other networks
  • Data charges may apply
  • Location name provided by sms quires will be the location description given by the map

Taxes applicable

MARADANA
No. 197 T.B Jayah Mawatha, Colombo 10
HOTLINE 0773436677 OR 0771070760

PARK ROAD
No. 340 Park Road, Colombo 5
HOTLINE 0773960444 OR 0777 354258

NARAHENPITA
No. 36/651, Elvitigala Mawatha, Colombo 5
HOTLINE 0777553583 OR 0777552996

KANDANA
No. 233 Negombo Road, Kandana
HOTLINE 0773064444

KURUNEGALA
No. 243 Negombo Road, Kurunegala
HOTLINE 0773960337

KANDY
No. 260 Polgahamula Junction, Colombo Road, Peradeniya, Kandy HOTLINE 0772277733

GALLE
No. 381 Dangedara Road, Galle
HOTLINE 0772920620

Copies of the following supporting documents are required for installation

Vehicle Related Documents

  • Copy of the Vehicle Registration
  • Copy of the Revenue License

If an Individual

  • Copy of the National Identity Card

If Company

  • Copy of the Certificate of Incorporation (Form 4)
  • Copy of the Details of the Directors/Secretary of the Company (Form 20)
  • Copy of the Registered office of the Company (Form 13)

If Sole Proprietorship/Partnership

  • Copy of the Business Name Registration Certificate
  • Copy of the National Identity Card of the sole proprietor/partner
  • For each vehicle, a separate set of copies of the above supporting documents are required.
  • Application forms to be filled and signed at Sun Lanka by authorized signatory.
  • If the customer is not the registered owner, she/he should sign the letter of undertaking.

How to Reserve Tickets

  • Dial 444 to access the BusSeat.lk Ticketing service.
  • State your name, Mobile number, national ID number, destination information and number of tickets.
  • You will receive the reservation details with reference number via SMS from port 444.
  • Show your SMS tickets to the Bus Conductor in the respective buses.

Available Routes

Following Routes are available.
  • Colombo - Katunayake - Puttalam - Anuradhapura - Vavuniya - Kilinochchi - Jaffna - Point Pedro and vice versa
  • Colombo - Katunayake - Puttalam - Anuradhapura - Vavuniya - Kilinochchi - Jaffna and vice versa
  • Colombo - Katunayake - Puttalam - Anuradhapura - Vavuniya - Kilinochchi - Jaffna - Kankesanthurai and vice versa
  • Colombo - Kurunegala - Dambulla - Vavuniya - Kilinochchi -Jaffna - Kankesanthurai and vice versa
  • Colombo - Polonnaruwa - Batticaloa - Akkaraipattu and vice versa
  • Colombo - Polonnaruwa - Batticaloa - Nintavur and vice versa
  • Colombo - Kandy - Mahiyanganaya - Ampara - Nintavur and vice versa
  • Colombo - Ratnapura and vice versa
  • Colombo - Hatton - Thalawakele - Dayagama and vice versa
  • Colombo - Matara - Kamburupitiya and vice versa
  • Panadura - Bandaragama - Matara and vice versa
  • Colombo - Kegalle - Kandy - Nuwara Eliya - Welimada and vice versa
  • Colombo - Mannar and vice versa

Charges

  • Ticket fee + Reservation Charge (15% of the ticket value) +Taxes would be applicable
  • Rs.15 + Taxes per call would be charged as 444 IVR charges.
Multimedia Messaging Service (MMS) is a store-and-forward messaging service that allows you to exchange multimedia messages with other mobile subscribers. A great way to exchange photos, videos and multimedia with your friends, family, and colleagues.
Yes, it is possible; but it is not available for all the countries.
No, only 50 Dialog to Dialog SMSs per day.

No, but initially you will be charged for the application download.

Yes, to receive an MMS, you need to have this facility activated.

Yes. You can send it to any Prepaid or Postpaid connection.

No. This service depends on the internet bandwidth of the user. The level of quality will depend on the Skype user's connectivity.

Step 1
Dial #107*1#

Step 2
Select ‘Register for Hospitalization Support Plan’ and provide the required details to register (customer name, NIC) and dial confirmation code #107*1#

Step 3
You will receive a welcome SMS from Dialog Hospitalization Support Plan to confirm your registration

Step 4
For prepaid customers, payments are made through daily deductions from their phone or monthly if you are a postpaid customer

Step 5
Upon hospital admission, call our customer support line on 444 and an insurance agent will assist you

Step 6
Your insurance cover will be paid out within 5 working days after you submit the completed documents

For further questions and claims, call 444

The benefit cover pays the amount according to the cover selected by the customer. The Basic Cover pays an amount of Rs. 1,200.00 per night from the first night onwards, up to a maximum of 30 nights.
  • Claim procedure
    • Step 1 - call 444
    • Step 2 - select the preferred language
    • Step 3 - press 2 for the Dialog Per Day Insurance Service
    • Step 4 - press 2 for the Hospitalization Support Plan
    • Step 5 - press 2 for claims
    • Step 6 – your call will be transferred to a Customer Care Agent, who will assist you on claim eligibility and how to register

  • Hospitalization Cash Claim Benefit Claim Form

  • Claims are required to be initiated within 90 days of being discharged from the hospital
  • The processing of claims will commence only after receiving these documents:
    • Completed claim form
    • Copy of completed diagnosis card
    • Copy of identification document (identity card/driving license)
  • The insurance partner will pay claims within 5 working days of complete submission of forms

Daily airtime deduction renewed monthly, based on successful deduction (partial coverage depending on deduction success). If you do not have a sufficient credit balance on your prepaid phone, we will adjust the cover so that you are still covered when not fully deducted (partial paid insurance coverage* provided if complete deduction not possible).

Upon diagnosis of dengue of an Insured Person defined in the Policy, the highest of the following shall be payable:

The Dengue Cash Grant stated below or the Standard Hospital Cash Payment depending on duration of hospitalization as per scale (refer annexure 01 in Terms and Conditions), subject to compliance with all listed benefit triggers.

Monthly premium No of days covered Dengue cash grant
Rs. 50.00 to Rs. 129.00 16-30 or 31 days Rs. 12,500
Rs. 01.00 to Rs. 49.50 01 to 15 days LKR 6,250

The above will be subject to:

  • The annual limit of Rs. 36,000.00 stated under Section 1.1 of the Policy.
  • Compliance with benefit triggers stated below.
SL international matches Test ODI T20
Toss
Teams
Lunch break    
Tea break    
Close of play    
End of innings
Wicket Alert
Every 10 overs    
Every 5 overs    
Every 1/2 h update    
Batsman scored 50 or 100
Match result alert
Man of the match/series alert
Other international matches      
Match Summary Alert

 This service is only available for Superline Luxury Bus routes.

Route Route Number Type of Bus Price
Colombo- Badulla 99 Super Luxury Rs. 905.00 + (Dialog premium Rs. 30.00 + taxes per tickets)
Colombo – Trincomalee 49 Super Luxury Rs. 900.00 + (Dialog premium Rs. 30.00 + taxes per tickets)
Colombo – Akkaraipaththu 98 Super Luxury Rs. 1130.00 + (Dialog prmium Rs. 30.00 + taxes per tickets)

Charges

  • Additional fee of Rs.30.00 per ticket purchased
  • Rs. 15.00 per call

HD Voice refers to next-generation technology which offers significantly higher voice quality for calls using mobile phones providing an improved user-experience. HD Voice helps you to communicate better without any noisy interruptions by filtering background noise through advanced noise cancellation features.

HD Voice compatible devices are smart phones/devices listing "Supports WB-AMR (Wide Band – Adaptive Multi Rate) or G.722.2". In addition, both caller and receiver should have HD compatible devices and HD-enabled 3G or 2G network.

SMS
Type Start E and SMS to 8338 (for English)
Type Start T and SMS to 8338 (for Tamil)

WAP
English : http://lk.mzine.mobi/engsub
Tamil : http://lk.mzine.mobi/tamsub

WAP
English : http://lk.mzine.mobi/engsub and select "My Account" option
Tamil : http://lk.mzine.mobi/tamsub and select "My Account" option
  • High-quality / Crystal clear voice call experience.
  • Eliminates the noisy environment interruptions.
  • Better understanding in the face of other impairments, such as when talkers are using a speakerphone or in the presence of background noise.
  • Easier to hear and understand while on long conference calls.
  • Easier to recognize voices, distinguish confusing sounds and understand accented speakers.

Step 1 – Set Parent Contact

Enter a parent contact number on the application so that you receive a text whenever Vodafone Guardian is deactivated for any reason. Enter 'Save'.
You will receive a message when an emergency call is made from the handset.

Step 2 – Appoint a password

The app can be controlled via a password. Changes cannot be made to the Guardian app settings without this password.
Enter your password twice and 'Save'.

Step 3 – Enable Message Helper

If you enable Message Helper, the app will show a 'I Do Not Accept This' button next to incoming messages. Pressing that button will make the message disappear from your child’s in-box.
Go to Message Helper and click 'always enabled', 'never-enabled' or 'Enabled between' (and enter your chosen hours and days).

Step 4 – Customise the settings

Customise settings for calls, text messages and phone features such as Wi-Fi, Bluetooth, Camera, Browser and Adding and Removing Apps.
For example:

  • To set a schedule for when your child can receive or make calls or receive texts, click on ‘Calls and Messages’ then ‘Active Hours’ and choose the time limits. This limits how your child uses their mobile during school hours or after bedtime.
  • If you prefer your child to not have access to the internet at all from their mobile, go to 'Phone Features' then 'Browser' and choose 'Never allowed'
  • To prevent use of the camera when at school, go to 'Phone Features' then 'Camera' and set the timer underneath 'Allowed between'

Vodafone Guardian has been developed by the Vodafone Foundation (registered charity no. 1089625) as part of its Mobile for Good programme.

Setup Message Centre Number Before you send a short message, you have to preset a Message Centre number (+9477000003). This set-up process is a one-time effort. Generally, the steps are as follows; please use them together with your hand phone manual if necessary:

Step 1: Enter Menu Mode on your handset
Step 2: Select MESSAGES
Step 3: Select WRITE MESSAGES
Step 4: Select MESSAGES SETTINGS (for some hand phone models if necessary)
Step 5: Select option for MESSAGE SERVICE CENTRE number or its equivalent
Step 6: Enter Message Centre Number: +9477000003
Step 7: Confirm selection
Step 8: Select EXIT or QUIT

To request a call just dial #356* [THE NUMBER] #.
For example #356*0777123456#.

You can also dial #356# and get an interactive menu for this service.

Note that you can send a maximum of 20 Call Me SMS per week.

  • A chat can be started by sending the CHAT command followed by your friends numbers to the SMS port 242 (E.g. CHAT 77xxxxxxx 77yyyyyyy)
  • By replying to the messages, users can participate in the Chat session.
  • Users are allowed up to 100 simultaneous chat sessions, which means a customer can have up to 100 friend circles.
  • Each chat session number can be saved in the Address Book to send message to the group later.
  • Each message sent will be limited to 140 characters (Commands & Replies).
  • Premier (Postpaid) roaming customers can use this service for standard roaming SMS charges, depending on the country.
  • Currently Prepaid instant roaming customers cannot send replies but can receive messages.
  • Other commands in brief
Command Desired Action Send to
NICK To set your name, send NICK <your name> Send to 242 or just reply to the last text
ADD To add new members, text ADD <cel1> <cel2>… Just reply to the last text
ALIAS To assign a name to someone in the chat , text ALIAS <friend’s mobile no.> <friends name> Just reply to the last text
GROUP To name your group, text  GROUP <group name> Just reply to the last text
END To leave the chat, text END Just reply to the last text
LIST To see who’s in the chat session, text LIST Just reply to the last text
BLOCK To block all the messages from Group Reply, text BLOCK Send to 242 or just reply to the last text
UNBLOCK To unblock all the messages from Group Reply, text UNBLOCK Send to 242 or just reply to the last text
HELP To get a list of commands, text HELP Send to 242 or just reply to the last text

To use this service simply type a '10' in front of the receiver's mobile number and SEND.
For example, 100777123456.

Note that your SMS will be limited to 100 characters, the other 60 characters are an ad. This is available only for D2D SMS.

No activation required, just enter the code and dial.

SMS

Activate : Type EZ and send it to 356
Deactivate : Type EZ DEACT and send it to 356

USSD

Activate & Deactivate : Follow the steps by dialing #356#

You will receive a pin number once successfully registered.

SMS : Type Ez <amount> <mobile no> <pin no> and send it to 356

USSD : Follow the steps by dialing #356#

USSD : Dial #678# and follow directions to register for this service.

Number of Words Charges
1-15 Rs. 500.00
16-20 Rs. 600.00
21-25 Rs. 700.00
26-30 Rs. 800.00
31-35 Rs. 900.00
36-40 Rs. 1000.00
41-45 Rs. 1100.00
SMS charges: Rs 2.00

The relevant codes are 21, 67, 61, and 62

  • Divert All Calls: Type: **21*0777011011#ok
  • Divert When Busy: Type: **67*0777011011#ok
  • Divert When Unanswered (about 30 secs): Type: **61*0777011011#ok
  • Divert When Unreachable (off or out of coverage): Type: **62*0777011011#ok

Deactivation: ##002# and SEND/OK
Checking whether Divert is active: *# CODE # and SEND/OK. For example, to check whether all calls are diverted type *#21#

First you define when you want calls to go to voicemail. You can divert all calls, only when you're busy, when you don't answer the phone, etc. Then, depending on the conditions you set, some calls will get diverted to voicemail.

 

As an example, let's say you've set Voicemail to divert when unanswered. A friend calls and you're away from the phone. The call go to voicemail and they hear a friendly automated voice requesting them to leave a voice message. You return to your phone and see an SMS saying that you've got a new voicemail. You call 771 to check the message.

 

Once your connections are tagged as Primary and Secondary, even if the Primary connection is switched off, calls will be automatically forwarded to the Secondary connection. The Secondary connection can be used to make and receive calls.

However, if the Secondary connection is switched off, calls would not automatically be forwarded to the Primary connection. Calls forwarded between the two connections would be free of charge.

Calls generated from both the Primary and Secondary connection would be billed separately as individual connections, where tariffs would be charged according to the package of each connection.

You can access the Download Zone on Web by visiting downloadzone.dialog.lk or through your Dialog mobile by accessing the Wap site dz.dialog.lk.

If you know the ID for the content you need to download you can type DZONE <ID> and SMS to 8282 or dial #107# from your Dialog mobile.

Simply dial 386 and follow instructions to:
  • Send anonymous messages
  • Dedicated songs
  • Send greetings

 Step 1:
Translate English words to Sinhala by visiting parivarthaka.dialog.lk and enter the URL of the website.

Step 2:
The website will be displayed on the screen and you will be able to get a translation of the word by simply taking the cursor on top of the word, upon which you will get the Sinhala meaning.

If you have a Dialog mobile connection and a bank account with a service partner bank, you are automatically eligible for this service. You are required to first be registered with certain bank services (based on the bank). Then, simply dial 458 and select a bank to register for the Miss-Call Reload Service by Dialog.
  • The convenience of learning at anytime from anywhere
  • guru.lk can be accessed with any Internet Package
  • Using your Facebook, Twitter, LinkdIn and Google, Dialog connect or guru.lk registration anyone can register with courses on guru.lk
  • Registered users can view the lectures and important facts related to subjects multiple times within the subscribed period.
  • Registered users can discuss ideas with lecturers using the inbuilt forum where they can save time and money on traveling and much more
  • Dialog customers can pay via Dialog Mobile, eZ cash and Credit Card.
  • Etisalat customers can pay via eZ Cash
  • Register through coupon codes (These are special coupon codes with validity date)
    • Option 01 : type the coupon code and SMS in to 445 from your Dialog mobile
    • Option 02 : enter the coupon code to the selected course’s purchase page on www.guru.lk
  • Non-Dialog Customers can pay using Credit Card.
    • The course fee can be paid via Daily, Weekly or Monthly subscription basis, the fee would be automatically renewed automatically for the duration of the course.
    • If course fee is paid from a Dialog mobile, the fee amount will be deducted on a daily/weekly on customers choice, however if the service is terminated after subscription a full months fee would charged from the customer.
    • If monthly fee pay by credit card or eZ cash the total subscription fee for the month would charge at once.

Once you activate the divert, any SMS sent to your number will be diverted to the number you request. For example, say that your phone is about to die. You quickly activate the SMS divert to our friend's phone number. Then whenever someone sends a message to you, it will be diverted to your friend. You can identify diverted messages because the sender's number appears with a '+00' in front. +009477712356 for example.

There are some other commands you can us to control and monitor the SMS Divert service.

ACTION SMS COMMAND SEND TO
Check divert status DIV STATUS 9010
Turn prefix on/off DIV PREFIX ON / DIV PREFIX OFF
Help DIV

Required

  • MMS Enabled phone (MMS Compatible phones)
  • Dialog GPRS and MMS enabled connection

MMS activation:

The service will be automatically activated when an MMS is sent.

MMS settings:

To receive MMS configuration settings : Type MMS and sent to 700

Sending to a Non-compatible MMS phone

If the message is sent to a non-compatible MMS phone the user will receive a SMS message along the lines of: "You have been sent a picture message!"

Sending an email through MMS

Compose the message and type the email address on the recipient address and press send.

  • All your important messages received via various mediums can now be received on your mobile.
  • Can also access you messages via web. You can even reply or forward the messages then and there.
  • 15 Mb of space to store messages in your web inbox.
  • Check fax messages on your mobile. You can also forward your virtual fax number to any desired fax number.
  • To read fax messages, you can visit pocketoffice.dialog.lk and login to your Pocket Office web account. You can forward received fax messages to any email address at no additional cost.

You can activate this service via SMS. Simply type DIV [number to divert] and send to 9010. For example, let's say that you want to divert to 0777654321. This is the command:
DIV 0777654321
Send that in a SMS to 9010.

To deactivate the divert (when you want to start receiving SMS again) just send DIV DEL to 9010. For example:
DIV DEL
and send to 9010.

+00 will appear in front of the SMS for identification. (+0094777123456 for example). You can also activate via the web by logging in to sms.dialog.lk using your MyDialog username and password.

It's simply your Voice Mail, Video Mail, e-mail and fax all in one mailbox. You can forward your calls, faxes and e-mails to and from this mailbox. To access all your messages dial 771 from your Dialog mobile or visit http://pocketoffice.dialog.lk and log in to your inbox using your MyDialog MOBILE username and password. This mailbox acts just about the same as any other mail account.

SMS DEACT BBM to 678

* If your SatNav is missing or stolen, please inform Dialog Telekom on 0777 728 628 as soon as possible.
* Do not plan a route on SatNav while you are driving. This is for your own safety
* SatNav will not identify a newly introduced one-way street or closed road. Thus, it is advised to proceed with caution at all times.
* Always adhere to road rules.
* Keep the device away from sunlight when not in use.

//Shouldn't this be a separate question?
* What are the unique features of SatNav?
* Frequently visited locations can be added to favourite list.
* Roads which are not mapped can be traced and uploaded.
* Newly mapped routes can be re-traced.

Yes, this service is available for both Dialog Prepaid and Postpaid connections.

No, this service is exclusively for Dialog customers.
Yes, this service is available for both Postpaid and Prepaid customers.

If you do not wish to receive Call Me SMS request from any particular number, you can block the number by dialing #356#.

No, you can get started right away.

Yes, but this is only on selected supplementary & peer group tariff packages like MY10.

With Budget SMS, you can send messages at just 10 cents to any Dialog mobile number.

Yes. You can do this by following these steps:

1. Go to Options on your Pocket Office web mailbox
2. Click on Message Management. Then click on Message Filtering and select Manage Message Filtering Rules
3. You will be directed to the Message Filter Rules page where you can create your mailbox rules.

* Login to your Pocket Office web portal
* Go to Options in your mailbox and click on Setting-up Your Greeting
* You will be directed to the Voice Greeting Management page, where you can select greetings to be played at a preferred time

You can select to receive alerts via SMS or e-mail. To set the alert, follow the instructions given below.

1. Go to Options on your Pocket Office web mailbox
2. Click on Notification Settings and select the preferred alert option

Yes, this can be done via D-Mail, where, all e-mails received to the Pocket Office mailbox can be forwarded to your mobile in the form of an SMS. To activate D-mail, type DMAIL and send to 678.


Once Dmail is activated on your mobile, follow the instructions below to activate this feature on your Pocket Office:

1. Login to your Pocket Office web portal
2. Go to Options in your mailbox and click on D-Mail Preferences
3. Select Enable

* Rs. 1/- will be charged for each SMS notification

There is a Contacts tab in your mailbox web interface. You can add or modify your contacts listed on this page.
For 4 different forwarding codes, the customer can customize 4 different personalized messages. Therefore if the customer forwards to a different code, the personalized message will not work. You have to make sure that the forwarding is done to the correct no., which is 077-7011011.

Forward all your faxes or calls to 0777 011 011 and your fax messages will be directed to the Pocket Office mailbox.

Dial (+94 if the customer is in another country) 077 7 022 022. The voice-guided menu will ask you to enter your mobile no. and password.

No, the service is free-of-charge.

No. You will have to request for the facility with the new connection or activate it through our value added counter or by dialing 678 through the mobile.

The Voice Mail box would get reset. All personalized settings and messages would be deleted and, once deleted, would be impossible to retrieve.
1234. Customers can change it when they're logging in from their own mobile phone.
You can retrieve Voice Mail by dialing 771 or 711. It will cost Rs. 3.00 per minute. From a land line, please dial 077 7 022022 and follow the instructions.
No. Customers who used the facility frequently have it, but the customers who didn’t use it were disconnected when VM was migrated to the new Voice Mail system. Please reactivate the service to use Voice Mail again.

20 messages. Once the capacity exceeds a recording will inform the caller that the mailbox is full and unable to record any new messages.

Only 14 days from the day the message was stored.

SMS : Type CODE and send an SMS to 678.

USSD : Type #107# & send.

When we replace your SIM card, we will transfer the phonebook memory and SMSs from your old SIM on to the new MaxSIM card, so that all your data remains on your phone.
Kandy, Galle and Kurunegala districts will soon be available on SatNav.
You can download a maximum of 48 RingIN Tones.

To deactivate : Type OFF RING and send to 678
Note: All purchased tones will be lost, even if you re-subscribe at a later time.

How do I know that the tones are being played according to the way I have set them up for particular people, dates or times?

Please click RingIN Tones quick link on the left hand column to check tone setup in My Tones. You may also request your caller to call you and listen to the RingIN Tones playing!

If you do not set up any playing scenarios for the RingIN Tones you have purchased, then they will not play. Instead, the system will play either the preset traditional Ring Back Tones or other, previously set up RingIN Tones. Please dial 387 or click on RingIN Tone quick link on left hand corner for tone settings.
No. This service does not in any way require a special handset. RingIN Tones will apply to all your callers, and your phone will ring normally.
The theme oriented Music Box contains a wide selection of more than one RingIn Tone. If you have registered with RingIN Tones, you can purchase Music Boxes. You may set up the playing scenario of a Music Box as a single ring, and apply them to incoming callers, dates, and times. All the RingIN Tones in the Music Box will be played sequentially to the incoming callers, thereby allowing your callers to hear a variety of songs each time they call.
No, your friends will not be charged when they call and hear your RingIN Tones.

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