Standard SMS charges are applicable for SMS. You won't be charged for Facebook, Twitter and e-mail.
Activate/deactivate DTV channels
  • Step 1. Choose DTV
  • Step 2. Select Channels
  • Step 3. Choose Channel or Day Pass
  • Step 4. Click Activate Channel

Check EPG (Electronic Program Guide)

  • Step 1. Choose DTV
  • Step 2. Select EPG
View Data usage
  • Step 1. Choose Mobile
  • Step 2. Select Data

Activate Data packages

  • Step 1. Choose Mobile
  • Step 2. Select Data
  • Step 3. Click on Change Package

Extend your Data package

  • Step 1. Choose Mobile
  • Step 2. Select Data
  • Step 3. Click on Extension

View my free voice/Data and SMS

  • Step 1. Choose Mobile
  • Step 2. Select Free Resources

Activate and deactivate One Time and Auto Loan

  • Step 1. Choose Mobile (Prepaid)
  • Step 2. Select Loan Services

Check your usage history (Check your latest 20 Calls, SMS, MMS and Data Usage)

  • Step 1. Choose Mobile
  • Step 2. Select Usage History
For the time being Horoscope, News, Thaala and Giftvoucher services are available.
Mithra requires a mobile network signal 3G/4G or WiFi. Calls can drop or disconnect when there is a poor internet connection.

Free bundle that offered by Mithra will expire after 7 days.

In case you have Top up credit, then your credit expiry period is based on the Dialog Standard prepaid validity periods.

In case you have purchased a monthly subscription, the validity is 30 days. Once the plan expires your minutes & service will not be carried forward.

We regret for the inconvenience. Please drop a mail to us, Mithra.support@dialog.lk, mentioning your registered phone number & transaction details.
Check eZ Cash balance
  • Step 1. Choose eZ Cash
  • Step 2. Select Balance Check

Transfer money

  • Step 1. Choose eZ Cash
  • Step 2. Select Money Transfer

Payments using eZ Cash (Bill/Utility payments/ Merchant/Institutional payments)

  • Step 1. Choose eZ Cash
  • Step 2. Select Payments

Get eZ Cash Mini Statements

  • Step 1. Choose eZ Cash
  • Step 2. Select Mini Statements

Manage eZ Cash PIN

  • Step 1. Choose eZ Cash
  • Step 2. Select Manage PIN
Pay your bills using Genie, Credit/Debit, eZ Cash, Star Points and Scratch card via The Dialog Self Care App
  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Choose payment method and enter amount
  • Step 4. Click Continue

Pay multiple bills

  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Choose Pay Bulk
  • Step 4. Add Items

View your payment/reload history

  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Click Payment History

Register on e-Bills

  • Step 1. Choose Mobile
  • Step 2. Select e-Bills

View or send mail either interim or monthly (Only for the Postpaid Mobile Customers)

  • Step 1. Choose Mobile
  • Step 2. Select e-Bills
We regret for the inconvenience. Please drop a mail for us Mithra.support@dialog.lk, mentioning your registered phone number & transaction details.

First double check the number that you have entered during the registration process. If the number is correct a verification SMS will reach you within 2 miniutes.

If the verification message is still not received, press the resend OTP button.

  • Calls to any mobile network or landline network using the Mithra Breakout calls facility.
  • SMS services to any mobile network using the Mithra Breakout SMS facility.
Check Star Points balance
  • Step 1. Choose Loyalty
  • Step 2. Select Star Points

Transfer Star Points

  • Step 1. Choose Loyalty
  • Step 2. Select Star Points
Check your Tier Points
  • Step 1. Choose Loyalty
  • Step 2. Select Tier Points

Check E CV Card

  • Step 1. Choose Loyalty
  • Step 2. Select E Card

Check Club Vision offers

  • Step 1. Choose Loyalty
  • Step 2. Select My Offers
  • Step 3. Click Relevant Offer
  • Step 4. Eligibility details will appear
Check LTE Data usage
  • Step 1. Choose LTE
  • Step 2. Select Data

Check EPG (Electronic Program Guide)

  • Step 1. Choose LTE
  • Step 2. Select Data
  • Step 3. Click Extension
Dialog customers may download the game and play for no additional Data charges.
AR game play requires a tracker to keep the game centered based on it. The Mega Run logo works as the tracker for Mega Run AR.
Any Mega Run logo will work as the tracker. The large size Mega Run logo will be available on the special Dialog Rs 99 data card for a limited period. And Mega Run logos can be found on newspapers, leaflets or simply a poster on a wall or sticker pasted. Or you can download and print the logo from this site.
Yes. Standard data charges will be applicable.
You can lodge a complaint or contact Dialog Support through the ‘Menu’ option on the MyDialog app
Go to Menu –> Dialog Support –> report a problem

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