Standard SMS charges are applicable for SMS. You won't be charged for Facebook, Twitter and e-mail.
Activate/deactivate DTV channels
  • Step 1. Choose DTV
  • Step 2. Select Channels
  • Step 3. Choose Channel or Day Pass
  • Step 4. Click Activate Channel

Check EPG (Electronic Program Guide)

  • Step 1. Choose DTV
  • Step 2. Select EPG
View Data usage
  • Step 1. Choose Mobile
  • Step 2. Select Data

Activate Data packages

  • Step 1. Choose Mobile
  • Step 2. Select Data
  • Step 3. Click on Change Package

Extend your Data package

  • Step 1. Choose Mobile
  • Step 2. Select Data
  • Step 3. Click on Extension

View my free voice/Data and SMS

  • Step 1. Choose Mobile
  • Step 2. Select Free Resources

Activate and deactivate One Time and Auto Loan

  • Step 1. Choose Mobile (Prepaid)
  • Step 2. Select Loan Services

Check your usage history (Check your latest 20 Calls, SMS, MMS and Data Usage)

  • Step 1. Choose Mobile
  • Step 2. Select Usage History
For the time being Horoscope, News, Thaala and Giftvoucher services are available.
Mithra requires a mobile network signal 3G/4G or WiFi. Calls can drop or disconnect when there is a poor internet connection.

Free bundle that offered by Mithra will expire after 7 days.

In case you have Top up credit, then your credit expiry period is based on the Dialog Standard prepaid validity periods.

In case you have purchased a monthly subscription, the validity is 30 days. Once the plan expires your minutes & service will not be carried forward.

We regret for the inconvenience. Please drop a mail to us, Mithra.support@dialog.lk, mentioning your registered phone number & transaction details.
Check eZ Cash balance
  • Step 1. Choose eZ Cash
  • Step 2. Select Balance Check

Transfer money

  • Step 1. Choose eZ Cash
  • Step 2. Select Money Transfer

Payments using eZ Cash (Bill/Utility payments/ Merchant/Institutional payments)

  • Step 1. Choose eZ Cash
  • Step 2. Select Payments

Get eZ Cash Mini Statements

  • Step 1. Choose eZ Cash
  • Step 2. Select Mini Statements

Manage eZ Cash PIN

  • Step 1. Choose eZ Cash
  • Step 2. Select Manage PIN
Pay your bills using Genie, Credit/Debit, eZ Cash, Star Points and Scratch card via The Dialog Self Care App
  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Choose payment method and enter amount
  • Step 4. Click Continue

Pay multiple bills

  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Choose Pay Bulk
  • Step 4. Add Items

View your payment/reload history

  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Click Payment History

Register on e-Bills

  • Step 1. Choose Mobile
  • Step 2. Select e-Bills

View or send mail either interim or monthly (Only for the Postpaid Mobile Customers)

  • Step 1. Choose Mobile
  • Step 2. Select e-Bills
We regret for the inconvenience. Please drop a mail for us Mithra.support@dialog.lk, mentioning your registered phone number & transaction details.

First double check the number that you have entered during the registration process. If the number is correct a verification SMS will reach you within 2 miniutes.

If the verification message is still not received, press the resend OTP button.

  • Calls to any mobile network or landline network using the Mithra Breakout calls facility.
  • SMS services to any mobile network using the Mithra Breakout SMS facility.

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