Zer077 Live is a push service, where messages (short flash messages on quizzes, tips, jokes, riddles, games, wall paper and service related) are delivered to your mobile phone. You will not be charged for these messages. However, you will only be charged when clicking on a message to interact or for more info
  1. Select 'Dialog Services' on your phone menu
  2. Select Zer077 Live followed by 'Activations', then click on 'Activate'
  3. Choose 'Update Handset' on your Zer077 Live menu
You can deactivate these services via the MyDialog app or by dialing #678*6#.
In order to activate these services you need to go to the service access URL provided and promoted to you by the service provider (visit the portal for available services) and provide dual consent to activate the services.

Step 1 – Set Parent Contact

Enter a parent contact number on the application so that you receive a text whenever Vodafone Guardian is deactivated for any reason. Enter 'Save'.
You will receive a message when an emergency call is made from the handset.

Step 2 – Appoint a password

The app can be controlled via a password. Changes cannot be made to the Guardian app settings without this password.
Enter your password twice and 'Save'.

Step 3 – Enable Message Helper

If you enable Message Helper, the app will show a 'I Do Not Accept This' button next to incoming messages. Pressing that button will make the message disappear from your child’s in-box.
Go to Message Helper and click 'always enabled', 'never-enabled' or 'Enabled between' (and enter your chosen hours and days).

Step 4 – Customise the settings

Customise settings for calls, text messages and phone features such as Wi-Fi, Bluetooth, Camera, Browser and Adding and Removing Apps.
For example:

  • To set a schedule for when your child can receive or make calls or receive texts, click on ‘Calls and Messages’ then ‘Active Hours’ and choose the time limits. This limits how your child uses their mobile during school hours or after bedtime.
  • If you prefer your child to not have access to the internet at all from their mobile, go to 'Phone Features' then 'Browser' and choose 'Never allowed'
  • To prevent use of the camera when at school, go to 'Phone Features' then 'Camera' and set the timer underneath 'Allowed between'

Vodafone Guardian has been developed by the Vodafone Foundation (registered charity no. 1089625) as part of its Mobile for Good programme.

The benefit cover pays the amount according to the cover selected by the customer. The Basic Cover pays an amount of Rs. 1,200.00 per night from the first night onwards, up to a maximum of 30 nights.
  • Claim procedure
    • Step 1 - call 444
    • Step 2 - select the preferred language
    • Step 3 - press 2 for the Dialog Per Day Insurance Service
    • Step 4 - press 2 for the Hospitalization Support Plan
    • Step 5 - press 2 for claims
    • Step 6 – your call will be transferred to a Customer Care Agent, who will assist you on claim eligibility and how to register

  • Hospitalization Cash Claim Benefit Claim Form

  • Claims are required to be initiated within 90 days of being discharged from the hospital
  • The processing of claims will commence only after receiving these documents:
    • Completed claim form
    • Copy of completed diagnosis card
    • Copy of identification document (identity card/driving license)
  • The insurance partner will pay claims within 5 working days of complete submission of forms

Step 1
Dial #107*1#

Step 2
Select ‘Register for Hospitalization Support Plan’ and provide the required details to register (customer name, NIC) and dial confirmation code #107*1#

Step 3
You will receive a welcome SMS from Dialog Hospitalization Support Plan to confirm your registration

Step 4
For prepaid customers, payments are made through daily deductions from their phone or monthly if you are a postpaid customer

Step 5
Upon hospital admission, call our customer support line on 444 and an insurance agent will assist you

Step 6
Your insurance cover will be paid out within 5 working days after you submit the completed documents

For further questions and claims, call 444

Daily airtime deduction renewed monthly, based on successful deduction (partial coverage depending on deduction success). If you do not have a sufficient credit balance on your prepaid phone, we will adjust the cover so that you are still covered when not fully deducted (partial paid insurance coverage* provided if complete deduction not possible).

Upon diagnosis of dengue of an Insured Person defined in the Policy, the highest of the following shall be payable:

The Dengue Cash Grant stated below or the Standard Hospital Cash Payment depending on duration of hospitalization as per scale (refer annexure 01 in Terms and Conditions), subject to compliance with all listed benefit triggers.

Monthly premium No of days covered Dengue cash grant
Rs. 50.00 to Rs. 129.00 16-30 or 31 days Rs. 12,500
Rs. 01.00 to Rs. 49.50 01 to 15 days LKR 6,250

The above will be subject to:

  • The annual limit of Rs. 36,000.00 stated under Section 1.1 of the Policy.
  • Compliance with benefit triggers stated below.

HD Voice refers to next-generation technology which offers significantly higher voice quality for calls using mobile phones providing an improved user-experience. HD Voice helps you to communicate better without any noisy interruptions by filtering background noise through advanced noise cancellation features.

HD Voice compatible devices are smart phones/devices listing "Supports WB-AMR (Wide Band – Adaptive Multi Rate) or G.722.2". In addition, both caller and receiver should have HD compatible devices and HD-enabled 3G or 2G network.

SMS
Type Start E and SMS to 8338 (for English)
Type Start T and SMS to 8338 (for Tamil)

WAP
English : http://lk.mzine.mobi/engsub
Tamil : http://lk.mzine.mobi/tamsub

WAP
English : http://lk.mzine.mobi/engsub and select "My Account" option
Tamil : http://lk.mzine.mobi/tamsub and select "My Account" option
  • High-quality / Crystal clear voice call experience.
  • Eliminates the noisy environment interruptions.
  • Better understanding in the face of other impairments, such as when talkers are using a speakerphone or in the presence of background noise.
  • Easier to hear and understand while on long conference calls.
  • Easier to recognize voices, distinguish confusing sounds and understand accented speakers.
SL international matches Test ODI T20
Toss
Teams
Lunch break    
Tea break    
Close of play    
End of innings
Wicket Alert
Every 10 overs    
Every 5 overs    
Every 1/2 h update    
Batsman scored 50 or 100
Match result alert
Man of the match/series alert
Other international matches      
Match Summary Alert

 This service is only available for Superline Luxury Bus routes.

Route Route Number Type of Bus Price
Colombo- Badulla 99 Super Luxury Rs. 905.00 + (Dialog premium Rs. 30.00 + taxes per tickets)
Colombo – Trincomalee 49 Super Luxury Rs. 900.00 + (Dialog premium Rs. 30.00 + taxes per tickets)
Colombo – Akkaraipaththu 98 Super Luxury Rs. 1130.00 + (Dialog prmium Rs. 30.00 + taxes per tickets)

Charges

  • Additional fee of Rs.30.00 per ticket purchased
  • Rs. 15.00 per call
  • The convenience of learning at anytime from anywhere
  • guru.lk can be accessed with any Internet Package
  • Using your Facebook, Twitter, LinkdIn and Google, Dialog connect or guru.lk registration anyone can register with courses on guru.lk
  • Registered users can view the lectures and important facts related to subjects multiple times within the subscribed period.
  • Registered users can discuss ideas with lecturers using the inbuilt forum where they can save time and money on traveling and much more
  • Dialog customers can pay via Dialog Mobile, eZ cash and Credit Card.
  • Etisalat customers can pay via eZ Cash
  • Register through coupon codes (These are special coupon codes with validity date)
    • Option 01 : type the coupon code and SMS in to 445 from your Dialog mobile
    • Option 02 : enter the coupon code to the selected course’s purchase page on www.guru.lk
  • Non-Dialog Customers can pay using Credit Card.
    • The course fee can be paid via Daily, Weekly or Monthly subscription basis, the fee would be automatically renewed automatically for the duration of the course.
    • If course fee is paid from a Dialog mobile, the fee amount will be deducted on a daily/weekly on customers choice, however if the service is terminated after subscription a full months fee would charged from the customer.
    • If monthly fee pay by credit card or eZ cash the total subscription fee for the month would charge at once.

Once you activate the divert, any SMS sent to your number will be diverted to the number you request. For example, say that your phone is about to die. You quickly activate the SMS divert to our friend's phone number. Then whenever someone sends a message to you, it will be diverted to your friend. You can identify diverted messages because the sender's number appears with a '+00' in front. +009477712356 for example.

There are some other commands you can us to control and monitor the SMS Divert service.

ACTION SMS COMMAND SEND TO
Check divert status DIV STATUS 9010
Turn prefix on/off DIV PREFIX ON / DIV PREFIX OFF
Help DIV
  • All your important messages received via various mediums can now be received on your mobile.
  • Can also access you messages via web. You can even reply or forward the messages then and there.
  • 15 Mb of space to store messages in your web inbox.
  • Check fax messages on your mobile. You can also forward your virtual fax number to any desired fax number.
  • To read fax messages, you can visit pocketoffice.dialog.lk and login to your Pocket Office web account. You can forward received fax messages to any email address at no additional cost.

Required

  • MMS Enabled phone (MMS Compatible phones)
  • Dialog GPRS and MMS enabled connection

MMS activation:

The service will be automatically activated when an MMS is sent.

MMS settings:

To receive MMS configuration settings : Type MMS and sent to 700

Sending to a Non-compatible MMS phone

If the message is sent to a non-compatible MMS phone the user will receive a SMS message along the lines of: "You have been sent a picture message!"

Sending an email through MMS

Compose the message and type the email address on the recipient address and press send.

You can activate this service via SMS. Simply type DIV [number to divert] and send to 9010. For example, let's say that you want to divert to 0777654321. This is the command:
DIV 0777654321
Send that in a SMS to 9010.

To deactivate the divert (when you want to start receiving SMS again) just send DIV DEL to 9010. For example:
DIV DEL
and send to 9010.

+00 will appear in front of the SMS for identification. (+0094777123456 for example). You can also activate via the web by logging in to sms.dialog.lk using your MyDialog username and password.

Setup Message Centre Number Before you send a short message, you have to preset a Message Centre number (+9477000003). This set-up process is a one-time effort. Generally, the steps are as follows; please use them together with your hand phone manual if necessary:

Step 1: Enter Menu Mode on your handset
Step 2: Select MESSAGES
Step 3: Select WRITE MESSAGES
Step 4: Select MESSAGES SETTINGS (for some hand phone models if necessary)
Step 5: Select option for MESSAGE SERVICE CENTRE number or its equivalent
Step 6: Enter Message Centre Number: +9477000003
Step 7: Confirm selection
Step 8: Select EXIT or QUIT

 

Yes. Hospitalization claims due to COVID-19 is covered up to the limit of your registered policy.

Note – Admission to a Hospital is mandatory to be eligible for the claim.

Claims are required to be initiated within 90 days of being discharged from the hospital

The processing of claims will commence only after receiving these documents:

  • Completed claim form
  • Copy of completed diagnosis card
  • Copy of identification document (identity card/driving license)
  • Proof of enrolment (provided by Milvik)

The insurance partner will pay claims within 5 working days of complete submission of forms

This option enables you to locate deals around you in augmented reality via your mobile camera.

A claim can be made when the insured customer has suffered death or disability from accident, subject to the exclusions outlined listed in our terms and conditions

The claim must be made by the nominee (in the case of death) or the insured customer (in the case of disability) named at the point of registration, within the claims filing period.

We should be notified of the occurrence of death or disability of the insured subscriber due to accident as soon as possible, but not exceeding 60 (sixty) days from the date of occurrence after which it will be treated as time-barred and Ceylinco is not bound to pay the Claim.

For claims, the nominee should call the telephone number: 444. The customer will receive all detailed information regarding the claims process when they text this number. An agent will call the customer and explain what is needed in the claims process.

Tax applicable (daily)

   
Basic Premium : Rs. 1.00
Admin fee (.35%) (IBSL) : Rs. 0.0035
NBL  (Basic Premium + Admin fee) x 2/98 : Rs. 0.0205
    Rs. 1.024
VAT (12%) : Rs. 0.1229
Total   Rs. 1.1469
You will receive an SMS informing you about the cover level you will have the coming calendar month. This SMS is sent on a monthly basis.
Any Dialog pre-paid or post-paid customer between 18 - 60 years of age.
There are three ways
  • Self-registeration on your mobile by dialling #107# and selecting option 1
  • Visiting a Dialog customer center
  • Calling the dedicated hotline 444 for more information

Dialog will adopt a flexible deduction scheme to allow registered customers who have been partially deducted to still be provided with insurance coverage

Amount successfully deducted in calendar month Insurance cover in following calendar month
Rs. 30.00 Rs. 1,000,000.00
Rs. 25.00 Rs. 800,000.00
Rs. 20.00 Rs. 650,000.00
Rs. 15.00 Rs. 500,000.00
Rs. 10.00 Rs. 300,000.00
Rs. 5.00 Rs. 150,000.00
The chosen nominee could be anyone, although it is common to choose a family member or somebody you want to benefit with the cover amount.
If there are any partners who have games available in your proximity, this will be listed on the games menu. Select the game option and point the camera towards the registered image to start playing the game. You can win gifts and surprises by playing the game.

Yes. Deals can be selected based on 8 generic products and service categories.

It's simply your Voice Mail, Video Mail, e-mail and fax all in one mailbox. You can forward your calls, faxes and e-mails to and from this mailbox. To access all your messages dial 771 from your Dialog mobile or visit http://pocketoffice.dialog.lk and log in to your inbox using your MyDialog MOBILE username and password. This mailbox acts just about the same as any other mail account.

SMS DEACT BBM to 678

No. You will have to request for the facility with the new connection or activate it through our value added counter or by dialing 678 through the mobile.

The Voice Mail box would get reset. All personalized settings and messages would be deleted and, once deleted, would be impossible to retrieve.
1234. Customers can change it when they're logging in from their own mobile phone.

No, the service is free-of-charge.

* If your SatNav is missing or stolen, please inform Dialog Telekom on 0777 728 628 as soon as possible.
* Do not plan a route on SatNav while you are driving. This is for your own safety
* SatNav will not identify a newly introduced one-way street or closed road. Thus, it is advised to proceed with caution at all times.
* Always adhere to road rules.
* Keep the device away from sunlight when not in use.

//Shouldn't this be a separate question?
* What are the unique features of SatNav?
* Frequently visited locations can be added to favourite list.
* Roads which are not mapped can be traced and uploaded.
* Newly mapped routes can be re-traced.

You can retrieve Voice Mail by dialing 771 or 711. It will cost Rs. 3.00 per minute. From a land line, please dial 077 7 022022 and follow the instructions.
No. Customers who used the facility frequently have it, but the customers who didn’t use it were disconnected when VM was migrated to the new Voice Mail system. Please reactivate the service to use Voice Mail again.

20 messages. Once the capacity exceeds a recording will inform the caller that the mailbox is full and unable to record any new messages.

Only 14 days from the day the message was stored.

SMS : Type CODE and send an SMS to 678.

USSD : Type #107# & send.

Yes, this service is available for both Dialog Prepaid and Postpaid connections.

No, this service is exclusively for Dialog customers.
Yes, this service is available for both Postpaid and Prepaid customers.

If you do not wish to receive Call Me SMS request from any particular number, you can block the number by dialing #356#.

No, you can get started right away.

Yes, but this is only on selected supplementary & peer group tariff packages like MY10.

With Budget SMS, you can send messages at just 10 cents to any Dialog mobile number.

Yes. You can do this by following these steps:

1. Go to Options on your Pocket Office web mailbox
2. Click on Message Management. Then click on Message Filtering and select Manage Message Filtering Rules
3. You will be directed to the Message Filter Rules page where you can create your mailbox rules.

* Login to your Pocket Office web portal
* Go to Options in your mailbox and click on Setting-up Your Greeting
* You will be directed to the Voice Greeting Management page, where you can select greetings to be played at a preferred time

You can select to receive alerts via SMS or e-mail. To set the alert, follow the instructions given below.

1. Go to Options on your Pocket Office web mailbox
2. Click on Notification Settings and select the preferred alert option

Have Another Question?