Activating a secure PIN will help you to prevent any unauthorized account activity

To request a new PIN Number

From Your Dialog Mobile :
Type New <Your Dialog Television Account Number> and SMS to 679

From Other Mobile Networks :
Type New <Your Dialog Television Account Number> and SMS to 077 0 679 679


To change your existing PIN number

Type Change <old PIN> <New PIN> <Your Dialog Television Account Number> and SMS to 679

From Other Mobile Networks :
Type Change <old PIN> <New PIN> <Your Dialog Television Account Number> and SMS to 077 0 679 679


To obtain your lost PIN number

From your Dialog Mobile :
Type Lost <Your Dialog Television Account Number> and SMS to 679

From Other Mobile Networks :
Type Lost <Your Dialog Television Account Number> and SMS to 077 0 679 679

Once you receive the validation code on your Television / Mobile :
Type Lost <Validation code> <Your Dialog Television Account Number> and SMS to 679 or 077 0 679 679


To remove your PIN number

Type Remove <PIN> <Your Dialog Television Account Number> and SMS to 679

From Other Mobile Networks :
Type Remove <PIN> <Your Dialog Television Account Number> and SMS to 077 0 679 679


To unlock your account

from your Dialog Mobile :
Type Unlock <Your Dialog Television Account Number> and SMS to 679

From Other Mobile Networks :
Type Unlock <Your Dialog Television Account Number> and SMS to 077 0 679 679

Once you receive the validation code on your Television / Mobile :
Type Unlock <Validation code> <Your Dialog Television Account Number> and SMS to 679 or 077 0 679 679

There are multiple ways to access your favourite programme schedules.

MOBILE:
Simply dial #679# and follow instructions.

Television:
To access a seven-day channel schedule, simply press the “EPG” button on your remote.
You may need to wait for 30 seconds for the data to appear on the screen. Just press the side arrow keys to switch through the days.

WEB:
Log on to dialog.lk/television and select "Program Guide" to download a PDF file.

You can also set SMS reminders on a selected programme. An SMS will reach you 15 minutes prior to the programme.

Alerts
Register for free to receive daily recommendations of DTV programming via SMS:
Type PROMO DTV and SMS to 7777
To deactivate, type PROMO REMOVE DTV and SMS to 7777

  • Type On <space> Dialog Television account number <space> 20 and SMS to 679 from a Dialog mobile or to 077 0 679 679 from any other mobile network
  • USSD: Dial #679#
  • MyDialog App / My Account

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