If a prepaid customer without a 4G phone and a 4G SIM reloads Rs.249/-, they will not be eligible for the 4G Video Blaster plan and Dialog will activate a Rs.199/- Data Package and a mobile reload worth of Rs.50/-

Activate:
Dial USSD #678# Mobile Data / 4G Video Blaster Plans 4G Video Blaster Plan Unrestricted Video Quality (Charged Mode) Activate Unrestricted Video Quality (Charged Mode)

Deactivate:
Dial USSD #678# Mobile Data / 4G Video Blaster Plans 4G Video Blaster Plan Unrestricted Video Quality (Charged Mode) Deactivate Unrestricted Video Quality (Charged Mode)

Yes. 4G Video Blaster plan can be activated without a monthly postpaid rental data package.
Yes, the 4G Video Blaster is priced at Rs.249/- and it is inclusive of Taxes for both Prepaid and Postpaid customers.

No. Postpaid Unlimited Data package (FUP) users cannot activate the 4G Video Blaster plan. If a Postpaid Unlimited Data package (FUP) user wants to activate the 4G Video Blaster plan, the user should first deactivate the Postpaid Unlimited Data package (FUP).

Package change methods;

  • SMS (Type OFF IBB & SMS to 678).
  • My Dialog App

To check the data usage of the 3.5GB FREE Data;

  • Postpaid customers can use the MyDialog App
  • Prepaid customers can check via the MyDialog App or by SMS. (Type ‘MyUse’ and send to 678)

It is not required to check the data balance of Unlimited YouTube as the usage is Unlimited within the validity period.

4G Video Blaster allows Dialog customers with a 4G phone and a 4G SIM to enjoy Unlimited YouTube along with 3.5GB FREE data (Anytime– 1.4GB, Night Time Bonus – 1.4GB, 4G Bonus – 0.7GB) for other Apps and Services. In addition, there will be No Data Charges for Dialog ViU Mobile App.

Prepaid Customers

  • Reload - Rs.249/-
  • Use the MyDialog App
  • Visit www.dialog.lk/data
  • USSD - Dial #678#
  • SMS - Type <INT249> and SMS to 678

Postpaid Customers

  • Use the MyDialog App
  • Visit www.dialog.lk/data
  • USSD - Dial #678#
  • SMS - Type <VB249> and SMS to 678.
  • Unlimited YouTube at SD (360p) quality. If a user selects any resolution which is higher than SD (Ex:- 720p or higher) no additional data charges will be incurred, however the buffer free experience will differ for higher resolutions.
    3.5GB FREE Data (Anytime– 1.4GB, Night Time Bonus – 1.4GB, 4G Bonus – 0.7GB) for other Apps and Services.
  • No Data charges for Dialog ViU Mobile App
The 4G Video Blaster plan provides SD (360P) quality on 4G Smartphones. Customers may find other Dialog Data plans more suitable for HD video and/or viewing on tab and other large screen devices.
  • For Prepaid customers the plan will expire after 30 days.
  • Postpaid customers can deactivate by dialing #678# or via SMS. (Type OFF<space>VB & SMS to 678)

Please note that the 4G Video Blaster Plan will be deactivated at the end of the current billing cycle, whereas the 3.5GB FREE Data and YouTube Unlimited quota will remain till the end of the billing cycle.

Yes. The 4G Video Blaster plan can be activated along with any other YouTube related Data package. However if a KNK YouTube package customer wants to activate the 4G Video Blaster plan, the KNK YouTube Package will be automatically removed and 4G Video Blaster will be activated.
Customers will only be charged for the remaining number of days in the current billing cycle.
No. Customers will not be able to activate the plan multiple times within a billing cycle
Yes. Any prepaid or postpaid customer having multiple packages can activate the 4G Video Blaster plan. The package with the shortest validity period will be consumed first.
It is always recommended to check the 4G compatibility of the Device and SIM before activating the 4G Video Blaster plan. Customers can simply Type 4G READY & SMS to 678 to check the 4G compatibility of the Device and SIM.
Yes, the 4G Video Blaster plan can be activated on a 4G compatible Tab or Dongle.
Yes. No additional data charges will be incurred however the buffer free experience will differ when customer connects multiple devices.
Dialog uses International Mobile Equipment Identity Database (GSMA IMEI Db) which is a global central database containing basic information on the serial numbers (IMEI), and ranges of millions of mobile devices (e.g. mobile phones, laptop data cards, etc.) used across the globe. There are some instances where a device is 4G compatible but it is not recognized as 4G by Dialog. This is when a device manufacturer has not updated the 4G network band to GSMA IMEI Database.
Dialog 4G Video Blaster plan provides SD (360P) quality. If a user selects any resolution which is higher than SD (Ex:- 720p or higher) no additional data charges will be incurred, however the buffer free experience will differ for higher resolutions.
Yes, however the customer would have to deactivate the YouTube Data Saver from the My Dialog App in order to experience the YouTube Unrestricted Video Quality (Charged Mode). YouTube Data Saver service can be deactivated via below channels,
- Via the MyDialog App
- Via SMS : Type <OFF DSAVER> & SMS to 678
No, this feature can be activated only if the customer has activated the 4G Video Blaster plan.
This feature allows the 4G Video Blaster customers to temporarily switch off the YouTube Unlimited at 360p quality and watch a YouTube Video at an Unrestricted Quality with their other available Data quota including the additional 3.5 GB attached to 4G Video Blaster. If there is no other Data quota available, standard data changes will be applied.
Customer can contact the hotline and check the activation status. The self-help option for the customer to check the activation status is not available yet.
YouTube Unrestricted Video Quality (Charged Mode) is only valid during the validity period of 4G Video Blaster. Once the 4G Video Blaster plan is expired the YouTube Unrestricted Video Quality (Charged Mode) will also expire. When the customer activates a new 4G Video Blaster plan the “YouTube Unrestricted Video Quality (Charged Mode)” feature has to be reactivated if required.

No
YouTube would be completely Free but very low data charges may incur due to background apps and other processes. Since YouTube itself depends on several other background processes, it is recommended to have a separate data quota or a positive data balance to support the same.

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