Pay your bills using Genie, Credit/Debit, eZ Cash, Star Points and Scratch card via The Dialog Self Care App
  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Choose payment method and enter amount
  • Step 4. Click Continue

Pay multiple bills

  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Choose Pay Bulk
  • Step 4. Add Items

View your payment/reload history

  • Step 1. Choose Mobile
  • Step 2. Select Bill info
  • Step 3. Click Payment History

Register on e-Bills

  • Step 1. Choose Mobile
  • Step 2. Select e-Bills

View or send mail either interim or monthly (Only for the Postpaid Mobile Customers)

  • Step 1. Choose Mobile
  • Step 2. Select e-Bills
SMS களுக்கு நியம SMS கட்டணங்கள் அறவிடப்படும். உங்களிடமிருந்து Facebook, Twitter மற்றும் இ-மெயில் ஆகியவற்றுக்காக கட்டணம் அறவிடப்படமாட்டாது
  • Calls to any mobile network or landline network using the Mithra Breakout calls facility.
  • SMS services to any mobile network using the Mithra Breakout SMS facility.
For the time being Horoscope, News, Thaala and Giftvoucher services are available.
Mithra requires a mobile network signal 3G/4G or WiFi. Calls can drop or disconnect when there is a poor internet connection.

Free bundle that offered by Mithra will expire after 7 days.

In case you have Top up credit, then your credit expiry period is based on the Dialog Standard prepaid validity periods.

In case you have purchased a monthly subscription, the validity is 30 days. Once the plan expires your minutes & service will not be carried forward.

We regret for the inconvenience. Please drop a mail to us, Mithra.support@dialog.lk, mentioning your registered phone number & transaction details.
We regret for the inconvenience. Please drop a mail for us Mithra.support@dialog.lk, mentioning your registered phone number & transaction details.
Check Star Points balance
  • Step 1. Choose Loyalty
  • Step 2. Select Star Points

Transfer Star Points

  • Step 1. Choose Loyalty
  • Step 2. Select Star Points
Check your Tier Points
  • Step 1. Choose Loyalty
  • Step 2. Select Tier Points

Check E CV Card

  • Step 1. Choose Loyalty
  • Step 2. Select E Card

Check Club Vision offers

  • Step 1. Choose Loyalty
  • Step 2. Select My Offers
  • Step 3. Click Relevant Offer
  • Step 4. Eligibility details will appear
Check LTE Data usage
  • Step 1. Choose LTE
  • Step 2. Select Data

Check EPG (Electronic Program Guide)

  • Step 1. Choose LTE
  • Step 2. Select Data
  • Step 3. Click Extension
Activate Dialog Guardian
  • Step 1. Go to Settings
  • Step 2. Activate Guardian Services
  • Step 3. Choose Mobile from home menu
  • Step 4. Select Dialog Guardian

Activate RingIN Tones

  • Step 1. Choose Mobile
  • Step 2. Select RingIN Tone

Gift/request /search RingIN Tones

  • Step 1. Choose Mobile
  • Step 2. Select RingIN Tone

Check Myplan

  • Step 1. Choose Mobile (Postpaid)
  • Step 2. Select Myplan

Activate Roaming IDD

  • Step 1. Choose Mobile (Postpaid)
  • Step 2. Select Roaming
Activate/deactivate DTV channels
  • Step 1. Choose DTV
  • Step 2. Select Channels
  • Step 3. Choose Channel or Day Pass
  • Step 4. Click Activate Channel

Check EPG (Electronic Program Guide)

  • Step 1. Choose DTV
  • Step 2. Select EPG
View Data usage
  • Step 1. Choose Mobile
  • Step 2. Select Data

Activate Data packages

  • Step 1. Choose Mobile
  • Step 2. Select Data
  • Step 3. Click on Change Package

Extend your Data package

  • Step 1. Choose Mobile
  • Step 2. Select Data
  • Step 3. Click on Extension

View my free voice/Data and SMS

  • Step 1. Choose Mobile
  • Step 2. Select Free Resources

Activate and deactivate One Time and Auto Loan

  • Step 1. Choose Mobile (Prepaid)
  • Step 2. Select Loan Services

Check your usage history (Check your latest 20 Calls, SMS, MMS and Data Usage)

  • Step 1. Choose Mobile
  • Step 2. Select Usage History
Check eZ Cash balance
  • Step 1. Choose eZ Cash
  • Step 2. Select Balance Check

Transfer money

  • Step 1. Choose eZ Cash
  • Step 2. Select Money Transfer

Payments using eZ Cash (Bill/Utility payments/ Merchant/Institutional payments)

  • Step 1. Choose eZ Cash
  • Step 2. Select Payments

Get eZ Cash Mini Statements

  • Step 1. Choose eZ Cash
  • Step 2. Select Mini Statements

Manage eZ Cash PIN

  • Step 1. Choose eZ Cash
  • Step 2. Select Manage PIN
Dialog customers may download the game and play for no additional Data charges.
Yes. Standard data charges will be applicable.
You can lodge a complaint or contact Dialog Support through the ‘Menu’ option on the MyDialog app
Go to Menu –> Dialog Support –> report a problem

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