Ownership transferring can be done at Dialog Axiata PLC outlets.
You can change the package though outlets and also via Self Care options (USSD, Web, Selfcare App)
Yes. Upon conversion, your existing package will be discontinued & the selected MyPlan package will be activated instantly
MyPlan is a postpaid package which gives customers the freedom to customise their voice, SMS and Data quotas as they desire.
Yes, it is possible. You can convert your preferred voice, Data , SMS & IDD services to prepaid.
Yes it is possible. Please visit one of our customer care centre locations island wide to change the prepaid plan to postpaid & later activate MyPlan
By logging in to my Dialog portal through www.dialog.lk/myplan or through the USSD menu by dialing #678#4# from your phone
  • From any a Dialog Customer Care Centre
  • From Dialog Authorised dealers or outlets
  • From www.dialog.lk/myplan web option where the new SIM of the connection will be delivered to your home door step.
Yes, a 10% discount on standard per second rate will be provided for Rs. 600 rental MyPlan package & 20% discount on standard per second rate will be provided for Rs. 1200 rental MyPlan packages

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