• Simply dial #132# on your phone and select option 1 for SIM ownership.
  • To confirm your address select option 3

Use the below screens as a guide on how to do the ownership confirmation

Individual / Personal connection

Main Menu


Option 1
Name & NIC is Correct

Option 3
Address is Correct

All Information are Correct

Option 4
Other Connections Under ID

Option 4 - Continued
Other Connections Under ID

Corporate / Office connection

Main Page


Option 1
SIM Ownership

Option 2
My Number

Option 3
Address Confirmation

Option 4
Help

 

Required Documents to Correct Ownership

  • SIM
  • National Identity Card / Driving License / Passport
  • Proof of Address

If the connection has been provided to a loved one/person known and you still want to maintain the ownership with you then user details can be updated as care of information on system by visiting and outlet. However the owner of the connection is still responsible for the connection.

iPad Air 2 & iPad Mini 3 devices are available for sales at selected Dialog outlets. For more information, please visit www.dialog.lk/ipad

Yes, by simply dial #147# USSD you can Ask for Credit from Dialog
Dial #147# USSD or Dial 356 IVR
Download the Dialog Self Care App or simply dial 456 IVR or dial #147#

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