Loyalty

Loyalty

Welcome to a world of limitless benefits, where you will be rewarded with a host of exclusive, carefully curated offers, discounts and deals, for your spend on Dialog products and services, and network stay. Dialog, as a firm believer in rewarding loyalty, is committed to providing our customers with an unforgettable customer experience.

Loyalty Membership

As a member of a loyalty programme, you will get exclusive rewards and services spanning across the Dialog network and partner merchants island wide. Enjoy recognition and a host of exclusive privileges and rewards, products with discounts.

Priority

40,000
Points needed

Bronze

90,000
Points needed

Silver

120,000
Points needed

Gold

180,000
Points needed

Platinum

400,000
Points needed

 

Download the MyDialog App to check how many points you have

  • Dialog customers are eligible to earn Loyalty points based on the monthly paid in amounts of all their bills at the end of every year.
  • Tier points earned in the previous calendar year will determine your Loyalty status (Club Vision Platinum, Gold, Silver, Bronze and Priority) for the following year of membership.
  • The minimum balance due on 31st December needs to be settled in full on or before the due date in January of the following year, in order to be eligible for Loyalty status.
  • Any outstanding debt to Dialog from permanently disconnected services will invalidate eligibility unless fully cleared by December 31st each year
  • Timely settlement of bills and good credit behaviour will be considered for eligibility of membership.
  • Monthly payments for any add-to-bill schemes, doctor’s appointments, bus/movie ticket purchases, easy payment device schemes and total taxes charged to your bill are not eligible to earn tier points.
  • The company reserves the right to determine what components of the paid in amounts will qualify to earn these points.
  • As a loyal customer of Dialog, you will earn 100 points for each month completed on our network.
  • Points do not carry a monetary value and cannot be converted to cash or be redeemed.
  • Points cannot be transferred or shared in full or partially.
  • Dialog does not have a scheme where additional points can be purchased, i.e. points of a third party cannot be purchased or added to your own account.
  • New customers to the Club Vision programme will be required to follow the verification process before they are awarded their Loyalty status.
  • Loyalty membership will be offered to the contractual/legal registered owner of the connection and not to a third party.
  • Membership for Club Vision and Priority will be offered at the discretion of Dialog Axiata PLC and Dialog retains the right to downgrade, revise or discontinue membership at any time without informing the customer.
  • Terms & Conditions will apply
 

Priority

40,000+
Points needed

Dialog Priority membership recognises and rewards our valued customers with exclusive privileges and benefits. To be part of the Dialog Priority family, 40,000 tier points are required.


Club Vision

90,000+
Points needed

Dialog Club Vision, Sri Lanka's premier loyalty programme, acts as your badge of recognition to showcase your true status as a valued customer. To qualify as a Club Vision member, 90,000 tier points are required.

Other Loyalty Schemes

Star Points

The Star Points network consists of over 400 partner merchants with more than 20,000 partner outlets island wide.

FlySmiLes

Dialog Mobile in partnership with SriLankan Airlines offers you a simple yet revolutionary way to earn miles without having to fly!

Travel Partners

Special benefits for Dialog customers who love to travel around.

Get 5GB FREE

by Upgrading your 3G SIM to a High Speed Mobile 4G SIM

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