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Priority Members enjoy recognition and a host of exclusive privileges and rewards, products with discounts other than the CV members.

Priority status is governed by the terms and conditions of Dialog Axiata PLC. This status is rewarded to the subscribers based on the network stay and their spend with Dialog.

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Priority Members are offered a special E-card designed exclusively for the Priority Segment which is available on their app. They can check their Loyalty Status as "Priority" through the USSD as well.

An IVR system is created solely for the Priority Customers where they're calls are being answered instantly and There is a Priority Token System is available at Dialog customer care centres to serve the Priority Customers without waiting in the normal queue.

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Priority
Qualification Criteria
(Points)
40,000
 
  • Dialog customers are eligible to earn Loyalty points based on the monthly paid in amounts of all their bills at the end of every year
  • Tier points earned in the previous calendar year will determine your Loyalty status(Club Vision Platinum, Gold, Silver, Bronze and Priority) for the following year of membership
  • The minimum balance due upto 31st December needs to be settled in full on or before the due date in January of the following year in order to be eligible for Loyalty status
  • Any outstanding debt to Dialog from permanently disconnected services will invalidate eligibility unless fully cleared by December 31st each year
  • Timely settlement of bills and good credit behaviour will be considered for eligibility of membership
  • Monthly payments for any add-to-bill schemes, doctor’s appointments, bus/movie ticket purchases, easy payment device schemes and total taxes charged to your bill are not eligible to earn tier points
  • The company reserves the right to determine what components of the paid in amounts will qualify to earn these points
  • As a loyal customer of Dialog you will earn 100 points for each month completed on our network
  • Points do not carry a monetary value and cannot be converted to cash or be redeemed
  • Points cannot be transferred or shared in full or partially.
  • Dialog does not have a scheme where additional points can be purchased, ie points of a third party cannot be purchased or added to your own account
  • New customers to the Club Vision program will require to follow the verification process before they are awarded their Loyalty status
  • Loyalty membership will be offered to the contractual/legal registered owner of the connection and not to a third party
  • Membership for Club Vision and Priority will be offered at the discretion of Dialog Axiata PLC and Dialog retains the right to downgrade, revise or discontinue membership at any time without informing the customer
  • Terms & Conditions will apply

FAQ 


Dialog Offers

Offer Priority
Mobile Phones* 20%
Mobile Broadband Connection 15%
Home Broadband Connection 15%
Dialog Television 15%
Fixed Line 15%
  • First purchase discounts are up to a phone value maximum limit of Rs.60,000.00
  • Terms and Conditions apply

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