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6:01 PM | 26-10-2020
Winnifred Weerasinghe
I'm a hybrid prepaid user , can I use this service?

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Mobile 2 Answer 39 views

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6:01 PM |
Winnifred Weerasinghe
If I directly share 349 /- via share credit service, will the 349 data pack activate immediately?

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Mobile 2 Answer 30 views

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6:01 PM |
Wellalage Shirani
How can I buy a post paid sim today

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Mobile 2 Answer 32 views

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6:01 PM |
Nisala Hewage
I added on 10GB data to my HBB package but no bonus data received? Why is that? Is Dialog discontinue giving any 4G bonus data ?

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Home Broadband 1 Answer 35 views

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4:34 PM |
Minu Perera
I have activated the 400/- +tax time based package , its slow now. Can I deactivate it and use my other available data for internet ?

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Mobile Broadband 1 Answer 12 views

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2:27 PM | 27-03-2020
FARAH PRINCESS
Plz can u deactivate the daily blaster i don't know how to do that

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Mobile 5 Answer 349 views

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4:26 PM | 20-04-2020
Geralt of Rivia
I recharged my per day TV connection Rs.1000/- via eZ cash but I only received a bonus reload of Rs.250/- . My neighbor reloaded his connection with Rs.500/- but even he got Rs.250/- as a bonus. why is that ? ...

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Dialog Television 5 Answer 513 views

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5:26 PM | 27-03-2020
gayan wimalarathna
can i buy mobile wifi router with prepaid packages?

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Home Broadband 5 Answer 385 views

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10:30 AM | 10-04-2020
Jaguar Jagan
My friend is abroad and he wishes to send money to me in Sri Lanka via an app, is there any app available for such purpose?

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Other Services 5 Answer 116 views

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    October 29, 2020 at 2:02 pm

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    —You can dial #678# and select Mobile Data Plans > Unlimited Netflix Plans > Disable SD/HD Quality (Charged Mode) > Activate Unrestricted Quality (Charged Mode)

    —Then you will be able to temporarily access Netflix applications without any speed restriction and data will be consumed from any other data quota or standard data charges would be applicable

    —This feature is offered free of charge.

    —Once activated, this will be active until the customer deactivates it using the USSD menu. For Prepaid customers, if the feature is not deactivated it will be valid till the package validity period expires.

    —To deactivate the above feature (return to the Netflix Plans at SD/HD quality), the customer should follow the below steps;

    —Dial #678# and select Mobile Data Plans > Unlimited Netflix Plans > Disable SD/HD Quality (Charged Mode) > Deactivate Unrestricted Quality (Charged Mode)

    —This would give context to the customer on SD & HD difference and will be relevant

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    October 29, 2020 at 1:58 pm

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    Yes.Deactivation would take place immediately

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    October 29, 2020 at 1:50 pm

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    —Dialog Home Broadband customers would be able to enjoy below new video meet packs designed exclusively to optimize the video meeting facility for both work and learn purposes.

    — (30GB Pack )-30 days validity—
    —Available for only applications used for video conferencing such as;
    – Microsoft O365 (Including MS Teams)
    – Zoom

    — Unlimited pack (30 days validity)
    —Available for only applications used for video conferencing such as;
    – Microsoft O365 (Including MS Teams)
    – Zoom

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    October 29, 2020 at 1:36 pm

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    If customer keeps the dialog sim ON for data mode and voice network both, on that case customer’s data wont get charged for ViU streaming. But if customer use other operator sim for Data network, on that case data will be charged for streaming on the other operator SIM

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    October 29, 2020 at 1:30 pm

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    –type MYTV to 678
    –Users who use compatible phones will receive a SMS with a link to download the new mobile application.

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    October 29, 2020 at 1:29 pm

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    Yes. You can add your DTV account via ViU app and to watch your favorite Dialog Television channels, LIVE and on-the-go, from anywhere, anytime.

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    October 29, 2020 at 1:27 pm

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    –Normal MYTV fallback would apply for low balance users.
    –For any channel or channel pack, the fall back charging would be calculated as, “1-day charge for the particular channel/channel pack + tax”
    –Considering current pricing of any available MyTV channel or channel pack, this value would vary between Rs. 4.50/- to Rs. 7/-.
    –Along with MyTV activation, there would be a minimum threshold value reserved for data of Rs. 2/- [flat value] where users would not be charged rental below the reserved value.

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    October 29, 2020 at 1:18 pm

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    There might be technical issue at the backend, want to lodge a complaint .
    —Please kindly Connect with 0777678678 on whatsapp help desk or call 1777 hotline for lodge a complaint regarding this.

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    October 29, 2020 at 12:28 pm

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    You can use the Mydialog app and the the validity period

  1. Tharaka
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    October 29, 2020 at 12:28 pm

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    They asked me to install dialog app and they charge me 2.50+tax since the day i installed the dialog app. And i dont even have a Facebook account. Now i tried to unsubscribe it and they say there is technical issue so try again later.!!! What is this man?!!!!

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