disconnect 4G

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i have a dialog 4G router. i won't use 4G data in April & May 2017. Can i disconnect Broadband only that 2 months

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    March 29, 2017 at 1:16 pm

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    You can request for disconnection on temp basis for 2 months, but if you have a voice connection under the same than it'll also won't work.
  1. AS.Mohamed Faheem Anver
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    May 17, 2017 at 11:41 am

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    I have dialog 4g router. How can i disconnect by emailing (temporary, permanent)
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      May 17, 2017 at 2:00 pm

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      You can send the request to service@dialog.lk from the email which registered under the 4G connection for the temp disconnection.
      In case if the email is not registered you could send a request in writing to the same email , however if you wants to disconnect permanently I think you need to send a letter in writing with the NIC.
  2. Dilsana Farwin.M
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    September 9, 2019 at 8:27 am

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    Regarding disconnection of wifi connection

    My name is Marsook Dilsana Farwin. N.I.C No. 8*********. My Dialog 4G Home Broadband connection No.********.I need to disconnect the wifi connection Permanently and whats the procedure of disconnection? I am waiting for your reply.

    Thank you.
  3. reshi
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    September 10, 2019 at 4:57 pm

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    Hi, u can go to the dialog outlet or send them an email to service@dialog.lk with the letter and NIC copy with the signature to get it disconnected.

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