Need help for Dialog 4G signal

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I have Dialog 4G connection but signal strength is very low, only one bar indicate on router. I have check with every where in my house for better signal. same problem. Internet speed also very low it is like a 3G connection. I am very sad about the situation. Please anyone help me on this. thanks

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Answers ( 40 )

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    June 8, 2016 at 11:00 am

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    You better inform your situation to Dialog personals and they will visit and check the quality of the service at your location, then they will fix the issue.

    Even if they could not fix it you will get the full refund...... Nothing to loose... :)
    • Fahith Ahmed
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      July 20, 2020 at 12:33 am

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      Coverage problem is the big issue for me and internet speed is very slow , my favourite is dialog but full coverage for mobitel sim
      So i will see a few days your guys not give a solution Good for me Nother whise i will change my sim to mobitel
      Because i before complaind 4 Times also thanks. Pls repair fast
    0
    June 20, 2016 at 5:50 pm

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    Use the two antenna an see if U get signal or else call dialog customer care the technical team will come an check the issue
    0
    December 23, 2016 at 10:10 pm

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    Wifi is not loading. The speed is very slow
  1. madhuka
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    April 2, 2017 at 12:19 am

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    Ane mekata signle aduine....rathupata wenawa nitharama wage dewani light eka...puluwan nm hada ganna widiyak kiyanna...
  2. Dinesh
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    April 4, 2017 at 2:59 pm

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    galle emaduwe./ bogahagoda highway palama pannata passe signal nane api kohomada oyalay 4g router aka use karanne signal 0
    0
    September 9, 2019 at 10:17 am

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    Try Eagle4G android app and align your router
  3. Madhurange
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    September 11, 2019 at 10:33 am

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    2g,3g,4g මොනවත්ම සිග්නල් නැහැ කෝල් එකක්වත් ගන්න බැහැ
    Address ,
    මෝරංගහතැන්න
    කලගන්වත්ත
    නිල්දණ්ඩාහීන්න
    වලපනේ
  4. Priyadarshana
    0
    September 24, 2019 at 8:07 pm

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    See my real-time location on Maps: https://maps.app.goo.gl/SxZBx6ZfCDXKndt79


    Appreciate your attention on this low signal issue at Rathupaswala area within 1km perimeter of balummahara(Kandy rd) .

    Even we cannot use router and most of the times cannot take calls.sometime messages are received as missed call alerts.

    As a reputational organisation we believe dialog will support on these matters to give immediate solution.

    Thank you.
    • Chanuka
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      August 13, 2020 at 2:27 pm

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      could you sort out the issue? I am experiencing the same issue @ mirisswatta
  5. Dilhara
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    September 25, 2019 at 11:55 am

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    Hey , I think you can get a solution for this by connecting with them via their Facebook page. They will help you out for sure.
    0
    September 25, 2019 at 8:27 pm

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    Use this app https://play.google.com/store/apps/details?id=com.acvilas.eagle4g
  6. Asmath
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    October 1, 2019 at 11:12 am

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    Dialog 4g router ekata home eka athulema signal ne eka room eka indhala thawath room ekata ...eka kohamada visthira karenne
  7. vajira surendra
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    October 1, 2019 at 4:36 pm

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    ඔයාලගෙ outdoor antenna එකක් ගන්නේ කොහොමද
  8. gopi
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    October 2, 2019 at 9:37 am

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    Hi, you can contact their hotline 0117100100 or also contact their facebook page and they will help you on this matter
  9. Thusitha lakmal
    0
    October 8, 2019 at 9:11 pm

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    Uhana, gonagolla ta signal coverage eka dunnata mada thiyena walagampura,werankatagoda,lathugala.bogashandiya,kohobana ta signal ne tower gahanawa kiyla boru prachara yawanna epa ,aduma tharame walagampura skoletawath signal ne dialog ikmanta signal tower eka hadanda
    • Priyantha
      0
      June 27, 2020 at 5:50 pm

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      Ow. Bokjabadda hariyata call ekakwath ganna signal thibune na.. me lagadhi tour 1k gahala thiyenawa bokkabadda school eka hariye. Eth lathugala wage gammanawalata signal na thawama. E wagema dialog eken karunikawa illa sitinawa internet facilities haki ikmaninma denna katauthu karanna kiyala.

      Higher study karana aya godak awl walata muhuna denawa internet facilties nathi nisa.

      Plz pay ur attention
    0
    October 9, 2019 at 4:37 am

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    2g
    3g
    4g
    Signal monawathma ne.
    0
    October 10, 2019 at 5:50 pm

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    4g na apita..internet yannath ba..wisadumak denna please...
    0
    November 16, 2019 at 7:27 am

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    Ape area ekata 3G wtrai thynne.router weda karaoda meheta
    0
    November 18, 2019 at 9:56 am

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    HI, you can write to their social media page to get assistance they are pretty fast :)
  10. Praneeth dinuka
    0
    March 25, 2020 at 12:42 pm

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    No signal
      0
      March 25, 2020 at 5:07 pm

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      You should contact them through their social media platforms or write to service@dialog.lk with your exact issue. Then they will ask for your details and assist you.
      I had the same issue and they fixed it.
  11. Ramesh viduranga
    0
    March 27, 2020 at 9:34 am

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    Me pathata signal coverage na 3g kanu 2k wage pennane godak durata e plese check
  12. Pahan Nayanajith
    0
    April 6, 2020 at 8:45 pm

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    My home broadbands rauter antana broked plz fix this
  13. sajee
    0
    April 10, 2020 at 7:23 am

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    our dialog 4G wifi is very slow,the download speed is below than 100kbps but three bars in the signal indicator,please tell me what is the problem to the router,is it any problems in your server
  14. S D S W Senadeera
    0
    April 16, 2020 at 4:09 pm

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    2G,3G,4G
    Monawath ne
    Wanrkptasa,
    Atharagalla,
    Galhamuwa
  15. S D S W Senadeera
    0
    April 16, 2020 at 4:14 pm

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    Tower ekak gahanawa kiwwa thama ne me situations ekath ekka apita 3G 4G monawathma ne. please attention
    Eanekotasa,
    Atharagalla,
    Galgamuwa.
    0
    April 20, 2020 at 3:03 pm

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    Man prepaid wifi router ekak gaththa, ape gedetta signal na .mata apahu salli ganna pluvanda??
  16. Niroshan
    0
    April 21, 2020 at 8:01 pm

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    Outdoor antena gahanna thiyanawada
  17. Thimira
    0
    June 5, 2020 at 11:42 pm

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    Dialog Home broadband outdoor signal unit eka set kalaata passe whatsapp wage social media messaging apps wala media download wenne na. Mobile data on kalaama download wenawa. Solution ekak thiyanawada?
  18. Tharidu
    0
    June 7, 2020 at 7:10 am

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    Ape gedarata dialog signal na miter 10 vitara ehata gihama thiyenawa antanawak gahuwoth hariyaida antanawak ganne kohomada
  19. Priyantha
    0
    June 27, 2020 at 6:00 pm

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    Ampare, bokkabadda , lathugala yana gammana dekata 4G signal labadeemata haki ikmanim katayuthu karana lesa karunikawa illa sitinawa.

    Whats app photo ekak unath dawnload karanna yanna oni uhana town ekata. Api widina duka therum aragena ikmaninma kriyamargayak ganna lesa dialog company eken illa sitinawa.

    Plz pay ur attention
  20. Tharindu
    0
    July 4, 2020 at 9:40 pm

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    Data on klma 4g signal pennanawa et game ekk play krnn giym..video ekk balanna giyam..3g signal wlt maru wela network slow wenne ai?
  21. Shane Hansaka
    0
    July 16, 2020 at 8:41 am

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    I need to change my one antenna router to two antenna router can you do that to me
    Because signal is not strong for one antenna router
  22. Dinush indika
    0
    July 17, 2020 at 11:15 pm

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    Apita dialog signal router mobel sim signal natha haguran ketha udagaluda
  23. Ugsk rajapaksha
    0
    July 18, 2020 at 5:41 pm

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    My home Track 2. Right bank , mahakanadarawa, I get the home broadband router at 10.07.2020 but still not signal pl help tme
  24. sasindu
    0
    October 16, 2020 at 1:19 pm

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    4g signel na meheta.mobile ekta 4g thibbta router ekta madi.please help me
  25. Supun dananjaya
    0
    October 17, 2020 at 8:29 pm

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    Dialog Axiata PLC
    Complain regarding continued poor internet service
    Dear sir/madam,
    I have been a loyal customer of your company.
    Laggala Pallegama area in the Matale District have a major network problem with your broadband
    connectivity.
    As a result, I'm sorry to say that many of those who got your broadband connection have decided
    to give it up. I have already obtained your broadband connection and I regret that it did not work
    due to this network issue.
    Due to this, we kindly request you to provide a speedy solution to this problem in the above
    mentioned area of Laggala Pallegama in the Matale District.
    I hope you will look into my internet problem more seriously and try to fix the problem
    permanently to avoid any further inconvenience to me. I will wait for next. Daysto see the Progress
    and if it is not to my satisfaction than I will be bound to disconnect your service.
    Thanking you in advance in expectation that the issue will be resolved asap.
  26. Malith
    0
    October 25, 2020 at 4:20 pm

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    ඔයාලගෙ outdoor antenna එකක් ගන්නේ කොහොමද

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