unable to deactivate a package internet

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Hi,

I have activated INT99 package in my phone (postpaid)

But it is recurring every month (monthly i am charged 99rs and getting 600mb data)

How can i deactivate this by SMS?

Thanks

Mobile Broadband 9 Answer 8403 views
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Answers ( 9 )

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    May 7, 2016 at 11:55 am

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    You need to go service center and request to deactivate your package
    1
    May 7, 2016 at 11:55 am

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    You need to go service center and request to deactivate your package.
    1
    May 7, 2016 at 8:33 pm

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    Either Visiting a dialog service center or sending Fax or Email,You can deactivate IBB(Internet broad band Network)
    Email/Fax -24 Hours.(service@dialog.lk)((DO not send fax .old method))
    Attach the NIC Copy with signature and a letter with a signature of original cx.

    Outlet - Max 4Working hours for the modification.(Most Probably then and there)
    Original Cx with NIC has to visit Or a letter from Original cx.
    • KKDS Ranaweera
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      May 5, 2017 at 2:44 pm

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      Dear Dialog
      I need to deactivate the connection of my Internet broad band Network. In an answering a customer with same issue you have instructed him to attach the NIC Copy with signature and a letter with a signature of original cx. What do you mean by CX?
      Plz respond. Thanks
      KKDS Ranaweera - Subscription No. – 021xxxxx ( edited by admin)
    0
    May 9, 2016 at 8:21 am

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    Best thing is to contact Dialog on Social Media. either facebook or twitter. Send the request with all relevant details. your Full name, ID number ect...

    That team will do the needful and revert you with the confirmation. Social Media is efficient in getting things done. they will reply soon.
  1. Aruna
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    June 7, 2017 at 2:59 pm

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    Just send a SMS to 678 typing 'OFF(Space)IBB'
  2. sameera
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    July 8, 2017 at 10:30 am

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    Type OFF DBB and send to 678
  3. Swarna wijesooriya
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    August 30, 2019 at 5:12 pm

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    How can I deactivate my daily blaster
  4. Ganesh
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    August 31, 2019 at 2:54 pm

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    Hi, you can dial #678# to deactivate it

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