Help - Home Broadband
What are the currently available Bill/FUP reset dates?
|Bill Cycle||FUP Cycle|
|1st to 31st||1st to 31st|
|11th to 10th||11th to 10th|
|21st to 20th||21st to 20th|
How can I change my existing Bill/FUP cycles to another cycle as I need?
Is there any possibility to mismatch the Bill/FUP cycles (Ex. Bill Cycle: 1st to 31st; FUP cycle 21st to 20th)?
How monthly rentals are calculated?
There is no any advance rental charge with -Dialog Home Broadband first - bill and first month rental amount will be charged according to the active days within the first billing cycle
Ref below example for more information.
Ex.1- If I purchased my Home Broadband connection on 14th July 2016 and I am on the 21st to 20th Bill cycle , my first bill will get generated by midnight of 20th July for the period of 7 days from 14th July to 20th of July .
|Rental for the period of 7 days||(900/31)*7|
|Telecommunication Levy on Internet Service||20.74|
|Total invoice value for my 1st Bill||228.12|
Ex.2 -If I purchased the connection on 21st May, my fist invoice will be generated by midnight of 20th June ( Full month)
|Rental for the period of 31days||900|
|Telecommunication Levy on Internet Service||91.84|
|Total invoice value for my 1st Bill||1010.21|
Note: Tax additions have been updated in green and - can - change according to - government tax regulations. What has been considered above is only the Cess & Telecommunication levy for the above calculation purpose
Can I upgrade or downgrade my monthly package?
Package downgrade can be done after 6 months from first activation and Rs. 1000 will be charged. Visit Dialog service center.