Underwritten by Fairfirst Insurance Limited

This Home Protection cover has been designed by Fairfirst Insurance Limited exclusively for Home Broadband (Postpaid only) customers. The cover will protect your household from unforeseen risks while you can enjoy peace of mind at an affordable price. The basic insurance policy is available only for postpaid customers.

*Please refer to the T&C related to the Home Protection Cover in the FAQ section.

For information on Per Day Insurance – Home Protection Cover for Dialog Mobile customers, Click here

Monthly Subscription fee for the basic Home Protection Cover (excluding taxes)

1 Million Cover Monthly Rental of Rs. 85/-
2 Million Cover Monthly Rental of Rs. 170/-
5 Million Cover Monthly Rental of Rs. 425/-

Cover Details

Building, including permanent
fixtures and fittings
Rs. 1,000,000 Rs. 2,000,000 Rs. 5,000,000
Household contents Up to Rs. 50,000 Up to Rs. 50,000 Up to Rs. 50,000
Burglary cover
(excluding Jewellery & valuables)
Up to Rs. 50,000 Up to Rs. 50,000 Up to Rs. 50,000

Scope of Cover

  • Fire and Lightning
  • Explosion
  • Impact Damage
  • Aircraft Damage
  • Electrical Inclusion - Limited to SLR.50,000/-
  • Cyclone, Storm, Tempest(CST)
  • Flood
  • Earthquake
  • Tidal Waves & Tsunami Caused by Earthquake & / or Volcanic Eruption
  • Typhoon
  • Tornado
  • Hurricane
  • Volcanic Eruption
  • Terms and conditions exclude damage caused to contents and carpets due to flooding. Paint works – the flood cover will apply only for one Occurrence per insured/risk.
  • All the buildings are subject to Class I Construction i.e. walls with Bricks / Cement blocks & Cement and roofed with Asbestos / Tiles / Concrete
  • After registering for the service, charges will be applicable from the first day of the following month.
  • The monthly amount should be fully deducted to be entitled for the total cover amount. When the monthly amount is partially deducted, the cover will be provided proportionately to the amount charged for the relevant month.
  • You will receive a monthly SMS stating the premium paid, and the cover amount eligible for the following month.

Benefit Commencement

  • Commencement of benefits begin after the full payment of the first month premium.
  • Once the first month premium is fully paid, the policyholder is entitled to the benefit from the first day of the following month.The insurance cover is automatically renewed if the subscriber successfully deducts the premium in any given month.

To activate the Home Protection Cover, please call 0117-525-425

Additional Details


  • Protecting your future, today with the Home Protection Cover.
  • Insurance Provider for Home Protection Cover– Fairfirst Insurance Limited

Policy Document

Frequently asked questions

This will cover your house, the content & burglary risk. The basic cover will provide 1 million cover while you can select 2 million cover & 5 Million cover as well. up to Rs. 50,000 will be paid in all 3 options (1M, 2M & 5M) for household contents* (refer the exclusion policy in the terms & conditions document).

The burglary cover (as a result of actual, forcible and violent entry &/or exit) will pay out up to Rs. 50,000 excluding Cash, valuables & Jewellery.

Claim Procedure

Call 0117-525 425

The agent will assist you on the claim eligibility and if you are eligible to the claim, agent will give you the guidelines to process.

The rental will be added to your monthly bill. The cover will be renewed monthly, based on successful deduction (partial coverage depending on deduction success). In case you have not been charged for the relevant month (due to non-payment of your bill) you are not eligible to claim for the next month.

Ex : if you are charged in August, you will earn the cover for September. In case you have not been charged in August you will not earn the cover for September and you will be not eligible to request for a claim.

Please call 0117 – 525 425 to register for the service
Flood cover is applicable for structural damages only. Any damages to contents and carpets are excluded. Flood cover will be applied only for one occurrence per insured/risk
Any house which is solely used for residential purpose and class one construction (walls with concrete/bricks/cement blocks and roof with asbestos/tiles/concrete/galvanized corrugated sheets)