If you are experiencing issues with your decoder, you will need to perform a factory reset. Please follow these simple steps.

Standard Definition

  1. Switch on your Dialog TV decoder
  2. Press the menu button on your dialog TV Remote
  3. Select "Installation" option (Option 2)
  4. Select "Factory Default" (option 3)
  5. Press "ok"
  6. Enter password – 0 0 0 0
  7. System will now reset the Decoder (STB)

System will now update your channel lineup

High Definition

  1. Switch on your Dialog TV decoder
  2. Press the menu button on your dialog TV Remote
  3. Select "setting" option (Option 2)
  4. Select "Factory Default" (option 3)
  5. Press "ok"
  6. Enter password - 0 0 0 0
  7. System will now reset the Decoder (STB)

System will now update your channel lineup