Activation methods

• Visit the MyDialog app to activate
• Visit sm.dialog.lk/data to activate
• USSD > Dial #678#

Terms and Conditions

• These plans are available for Dialog prepaid 4G mobile customers having a 4G device & a 4G SIM
• These plans are available in SD quality & HD quality (SD quality - 480p & HD quality – 720p or 1080p)
• These plans will include Unlimited Data for Netflix only 
• Netflix subscription fee will not be included under any of the above plans

View FAQ's

TRC Reference No: TRC/D/PRO/20/09

Activation methods

• USSD: Dial #678# > Mobile Data > DATA ADD-ON Pack
• Visit sm.dialog.lk/data to activate
• SMS: Type GB Value MORE<space>Pack Value
  Eg: 1MORE 60 and SMS to 678
• Via the MyDialog App

Methods to check the Data usage

• By SMS (Type ‘MYUSE’ and SMS to 678)
• Via the MyDialog App

Terms and Conditions

• Once the Data Add-On is over the customer will be charged at the standard Data rate per MB for extra usage.
• If a prepaid customer activates a time-based package with a Data Add-on, the time-based package will be given the first priority and consumed first.

View FAQ's

TRC Reference No: TRC/D/PRO/20/09

To ACTIVATE,

• You need a Dialog 4G SIM and 4G Handset

Activation methods

• Reload (via retail outlets, online banking, eZ Cash & Genie, Star Points)
  • eZ Cash
    Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
  • Genie
    Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
  • Star Points
    Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.172 package, type STAR<space>PAY<space>172 and SMS to 141
• USSD > Dial #678# and go to Mobile Data Plans and select Video Conference Plan
• Visit the MyDialog app to activate
• Visit sm.dialog.lk/data to activate

View FAQ's

TRC Reference No: TRC/D/PRO/20/06

Activation Methods

• Visit sm.dialog.lk/data to activate
• Visit the MyDialog app to reload / activate
• Reload (via retail outlets, online banking, eZ Cash & Genie, Star Points)
  • eZ Cash
    Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
  • Genie
    Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
  • Star Points
    Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.62 package, type STAR<space>PAY<space>62 and SMS to 141
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package Value> and SMS to 678
  Eg: To activate a Rs.199 package, type INT199 and SMS to 678
• USSD > Dial #678# and go to Mobile Data Plans and select Anytime Data Plans

Notes

• Validity period
  An internet card activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59.59 pm (30 days including the activated day, is counted as day 1)
• All plans are monthly rental plans which are auto renewed every month
• All prices are inclusive of taxes
• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming
• An internet compatible handset and internet settings are required to activate the above internet packages on your mobile
• To check usage balance, visit the MyDialog app or type MYUSE and SMS to 678
• You can utilize your 4G Bonus when using data on our 4G network

TRC Reference No: TRC/D/PER/20/05

Night Bonus: 12 midnight to 8 am

To ACTIVATE the 4G Video Blaster

• You need a Dialog 4G SIM (Postpaid or Prepaid Connection) and 4G Handset

Activation Methods

• Visit the MyDialog app to activate
• Visit www.dialog.lk/data to activate.
• Reload (via online banking, eZ Cash & Genie, Star Points)
  • eZ Cash
    Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
  • Genie
    Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
  • Star Points
    Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.259 package, type STAR<space>PAY<space>259 and SMS to 141
• SMS
  If you have reloaded your Prepaid account already and wish to activate the above package,
  Type INT259 and SMS to 678
• USSD > Dial #678# and go to Mobile Data Plans and select 4G Video Blaster

Notes:

• Validity period
  A video Blaster Pack activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59 pm (30 days including the activation day).
• The Unlimited Video Service provides SD quality (360p) on 4G Smartphones
• Customers may find other Dialog packages more suitable for HD videos and/or viewing on tab and large screen devices.
• No Data charges for streaming on the ViU mobile app for customers who have installed the app.
• If a Prepaid or a Postpaid customer activates the 4G Video Blaster plan without having a 4G handset and a 4G SIM, he will not be eligible for the 4G Video Blaster Plan and Dialog will activate the next best alternative data card for the customer.
  Eg :A customer, reload of Rs.259/- will receive a Rs.199/- Data card and Rs.50/- as a mobile reload
  Refer the grid below for the next best alternative offer, in case a customer is not eligible for the Video Blaster Package (applicable only for direct reload).
  

  Reload Value	Next best offer to be activated
  Rs.259	Rs.199/- + Rs.50/- mobile reload

• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming.
• You can utilize your 4G Bonus when using Data on the 4G network.

View FAQ's

TRC Reference No:TRC/D/PRO/19/05

Night Bonus: 12 midnight to 8 am

Activation Methods

• Visit the MyDialog app to reload / activate
• Visit www.dialog.lk/pay or sm.dialog.lk/data to activate
• Reload (via retail outlets, online banking, eZ Cash & Genie, Star Points)
  • eZ Cash
    Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
  • Genie
    Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
  • Star Points
    Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.49 package, type STAR<space>PAY<space>49 and SMS to 141
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package Value> and SMS to 678
  Eg: To activate a Rs.199 package, type INT199 and SMS to 678
• USSD > Dial #678# and go to Mobile Data Plans and select Dialog Internet Cards

Notes:

• Validity period
  An internet card activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59.59 pm (30 days including the activated day, is counted as day 1)
• Activate via the MyDialog app, the Dialog website, internet card, reload or SMS
• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming
• A GPRS compatible handset and GPRS settings are required to use the above internet broadband packages on your mobile
• To check usage balance, visit the MyDialog app or type MYUSE and SMS to 678
• You can utilize your 4G Bonus when using data on our 4G network

TRC Reference No: TRC/D/PRO/19/03

Night Bonus: 12 midnight to 8 am

Activation Methods

• Visit the MyDialog app to reload / activate
• Visit www.dialog.lk/pay or sm.dialog.lk/data to activate
• Reload (via retail outlets, online banking, eZ Cash & Genie, Star Points)
  • eZ Cash
    Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
  • Genie
    Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
  • Star Points
    Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.49 package, type STAR<space>PAY<space>49 and SMS to 141
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package Value> and SMS to 678
  Eg: To activate a Rs.199 package, type INT199 and SMS to 678
• USSD > Dial #678# and go to Mobile Data Plans and select Dialog Internet Cards

Notes:

• Validity period
  An internet card activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59.59 pm (30 days including the activated day, is counted as day 1)
• Activate via the MyDialog app, the Dialog website, internet card, reload or SMS
• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming
• A GPRS compatible handset and GPRS settings are required to use the above internet broadband packages on your mobile
• To check usage balance, visit the MyDialog app or type MYUSE and SMS to 678
• You can utilize your 4G Bonus when using data on our 4G network

TRC Reference No: TRC/D/PRO/19/03

Activation Methods

• Reload

Notes :

• Multiple activations are possible
• To check usage balance, visit the My Dialog app or type MYUSE and SMS to 678
• Validity period – 7 Days from the date of activation
• The above rates are not applicable while roaming
• An internet compatible handset and internet settings are required to activate the above internet packages on your mobile
• To request internet settings, type GPRS and SMS to 678

Note: We will be soon be releasing the activation via all the other channels (SMS, Online Reload).

View FAQ's

TRC Reference No: TRC/D/PRO/20/03

Activation Methods

• SMS
  Type DBB<Rental> SMS to 678
• USSD > Dial #678# and go to Mobile Data Plans and select Daily Blaster packages

Deactivation

• To deactivate, type OFF <Space> DBB and SMS to 678

Notes:

Night Bonus: 12 midnight to 8 am

• Dialog prepaid customers are eligible for Daily Rental packages
• Customers who have subscribed to time based package is not eligible to activate daily rental package
• Applicable taxes to be added
• To check the usage,
  - Type Myuse & SMS to 678
  - Visit the MyDialog App

TRC Reference No: TRC/D/PRO/19/03

Activation Methods

• Visit the MyDialog app to activate
• Visit sm.dialog.lk/data to activate

Deactivation Method

• To deactivate, type OFF<space>TIME and SMS to 678

Notes:

• Unlimited speeds until speed limit 1 quota threshold
• Speeds of 512kbps between speed limits 1 and 2 quota threshold
• Speeds of 64kbps after the speed limit 2 quota threshold has been reached
• Applicable taxes to be added.
• To check the usage, visit the MyDialog app.

TRC Reference No: TRC/D/PRO/18/02

Activation Methods

• Visit the MyDialog app to activate
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package value> and SMS to 678
  Eg: To activate a Rs.1499 package, type INT1499 and SMS to 678
• Reload (via retail outlets, online banking, eZ Cash & Genie, Star Points)
  • eZ Cash
    Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
  • Genie
    Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
  • Star Points
    Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.95 package, type STAR<space>PAY<space>95 and SMS to 141

Rs.95 package can also be activated as a weekly recurring pack

To activate a recurring package, type INTW<Package value> and SMS to 678
Eg: To activate a Rs.95.00 package as a weekly recurring pack, type INTW95 and SMS to 678

To deactivate the recurrence package, type OFF<Space>INT and SMS to 678

Notes:

Night Time: 12 midnight to 8 am

• Validity Period
  A 21 day internet card activated at 8.00 pm on the 1st of the respective month will expire on the 21st of that same month at 11.59.59 pm (21 days including the activated day, is counted as day 1) and a 30 day internet card will follow the same
• For the Rs.95 package, standard GPRS charges will be applicable for extra usage and for the Rs.1503 package, Rs.0.20 per MB will be applicable
• Extra usage will be charged in 10KB blocks
• Activate via reload or SMS
• The above rates are not applicable while roaming
• A GPRS compatible handset and GPRS settings are required to use the above internet broadband packages on your mobile
• To check usage balance, type MYUSE and SMS to 678

TRC Reference No: TRC/D/Promo/15/32, TRC/D/16/07