Activation methods

• Reload
• USSD
• Visit the MyDialog app to activate
• Visit sm.dialog.lk/data to activate

View FAQ's

TRC Reference No: TRC/D/PRO/20/06

To ACTIVATE the Unlimited Facebook & WhatsApp Plan

• You need a Dialog 4G SIM and 4G Handset
• Use the MyDialog App, Visit www.dialog.lk/data, direct reload (Prepaid/hybrid) or Dial #678#

Notes:

• Package activation date will be considered as the first day
  Ex:- An Unlimited Facebook & WhatsApp Plan activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 7.59pm (30 days including the activation day).
• Unlimited Video usage at SD quality (Buffer free experience at 360p quality on Mobile phone)
• FB Chat/Messenger is not included in above plans
• If a Prepaid or a Postpaid (hybrid) customer activates the Unlimited Facebook & WhatsApp Plan via a reload without having a 4G handset and a 4G SIM, customers will not be eligible for the Unlimited Facebook & WhatsApp and Dialog will refund the amount as reload.
• The above rates are not applicable while roaming
• To request internet settings, type GPRS and SMS to 678
• Prepaid and postpaid customers will be allowed to check the plan activated status and its validity via the MyDialog App

Activation Methods

• Visit the MyDialog App
• Reload
• Visit www.dialog.lk/data to activate
• USSD
  Dial #678# and go to Mobile Data / Unlimited Facebook/WhatsApp Plan

Note: We will be soon releasing the activation via SMS

View FAQ's

TRC Reference No: TRC/D/PRO/20/05

Activation Methods

• Visit the MyDialog app
• Reload via MyDialog App, eZ Cash, Online Banking accounts, Banking Apps, Retail outlets & etc.
• Visit sm.dialog.lk/data
• USSD
  Dial #678# -> Mobile Data Plans -> 4G Work & Learn Plans

Notes:

• This Pack cannot be used to access below applications/ websites
  
  • Social Media (Facebook, Instagram, Snapchat, Twitter, Pinterest, Weibo)
  • Streaming Media (Netflix, iflix, Amazon Prime, Zee5, other identifiable Movie Streaming apps/services)
  • Tik Tok
  • Movie Downloading (E.g.: Torrent & other identifiable movie downloading links)
  • Identifiable Adult content
  • Identifiable Online Gaming
  • Tunnelling / vpn
• However, customer can use all applications/ websites mentioned above without any restriction from any other activated data pack or PAYG (Pay As You Go) method.
• Customer should have both 4G device and 4G SIM to activate this pack.
• Excess usage charges will be LKR 0.3 per MB (Excluding tax)
• Prepaid customer will be able to activate these plans as one-time activation plans and able to activate the packages multiple times.
• To check usage balance, Type MYUSE and SMS to 678

View FAQ's

TRC Reference No: TRC/D/PRO/20/04

Night Time Bonus: 12 midnight to 8 am

To ACTIVATE the 4G Video Blaster

• You need a Dialog 4G SIM (Postpaid or Prepaid Connection) and 4G Handset
• Use the MyDialog App, Visit www.dialog.lk/data or Dial #678#
• OR simply Reload Rs. 249/- (Prepaid Customers)

More details:

• Validity period
  A video Blaster Pack activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59 pm (30 days including the activation day).
• The Unlimited Video Service provides SD quality (360p) on 4G Smartphones
• Customers may find other Dialog packages more suitable for HD videos and/or viewing on tab and large screen devices.
• No Data charges for streaming on the ViU mobile app for customers who have installed the app.
• If a Prepaid or a Postpaid customer activates the 4G Video Blaster plan without having a 4G handset and a 4G SIM, he will not be eligible for the 4G Video Blaster Plan and Dialog will activate the next best alternative data card for the customer.
  Eg :A customer, reload of Rs.249/- will receive a Rs.199/- Data card and Rs.50/- as a mobile reload
  Refer the grid below for the next best alternative offer, in case a customer is not eligible for the Video Blaster Package (applicable only for direct reload).
  

  Reload Value	Next best offer to be activated
  Rs.249	Rs.199/- + Rs.50/- mobile reload

• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming.
• You can utilize your 4G Bonus when using Data on the 4G network.

Activation Methods

• Visit www.dialog.lk/data to activate.
• SMS
  If you have reloaded your Prepaid account already and wish to activate the above package,
  Type INT249 and SMS to 678
• Reload
  Simply reload Rs.249/- from any retail outlet.
• USSD
  Dial #678# and go to Mobile Data / 4G video Blaster Plans 4G Video Blaster plan

View FAQ's

TRC Reference No:TRC/D/PRO/19/05

Night Time Bonus: 12 midnight to 8 am

Activation Methods

• Visit the MyDialog app to Reload / Activate
• Visit www.dialog.lk/pay or sm.dialog.lk/data
• Reload via Online banking
• Reload via eZ Cash
  Go to Bill Payment/Reload Select Dialog Mobile Enter the amount (Internet Card Value) Select the card on the Bill details Click on Pay Enter the eZ Cash PIN number
• Reload via Genie
  Go to Make a payment Click on ADD (+) mark to add your number Select Dialog Mobile Enter the Mobile number Enter the amount (Internet Card Value) and click on next Enter your Genie payment PIN number
• Reload via Star Points
  Customer should type STAR PAY (amount) and send to 141 E.g: To activate a Rs.199 package, type STAR<space>PAY<space>199 and SMS to 141
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package Value> and SMS to 678
  Eg: To activate a Rs.199 package, type INT199 and SMS to 678
• USSD
  Dial #678# and go to Mobile Data/4G video Blaster packs and Select Dialog Internet Cards

Notes:

• Validity period
  An internet card activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59.59 pm (30 days including the activated day, is counted as day 1)
• Activate via the MyDialog app, the Dialog website, internet card, reload or SMS
• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming
• A GPRS compatible handset and GPRS settings are required to use the above internet broadband packages on your mobile
• To check usage balance, visit the MyDialog app or type MYUSE and SMS to 678
• You can utilize your 4G Bonus when using data on our 4G network

TRC Reference No: TRC/D/PRO/19/03

Activation Methods

• Reload
• USSD: Dial #006#

Notes :

• Multiple activations are possible
• To check usage balance, visit the My Dialog app or type MYUSE and SMS to 678
• Validity period – 7 Days from the date of activation
• The above rates are not applicable while roaming
• An internet compatible handset and internet settings are required to activate the above internet packages on your mobile
• To request internet settings, type GPRS and SMS to 678

Note: We will be soon be releasing the activation via all the other channels (SMS, Online Reload).

View FAQ's

TRC Reference No: TRC/D/PRO/20/03

Notes

• Validity period
  An internet card activated at 8.00 pm on the 1st of the respective month will expire on the 30th of that same month at 11.59.59 pm (30 days including the activated day, is counted as day 1)
• All Data Plans are with price including tax
• Extra usage will be charged in 10KB blocks
• The above rates are not applicable while roaming
• An internet compatible handset and internet settings are required to activate the above internet packages on your mobile
• To check usage balance, visit the MyDialog app or type MYUSE and SMS to 678
• You can utilize your 4G Bonus when using data on our 4G network

Activation Methods

• Visit sm.dialog.lk/data to Activate
• Reload via eZ Cash
• Reload via Online banking
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package Value> and SMS to 678
  Eg: To activate a Rs.399 package, type INT399 and SMS to 678
• USSD
  Dial #678# and go to Mobile Data/4G video Blaster packs and Select Anytime Data Plans

Note: We will be soon releasing the activation via the MyDialog App as well.

TRC Reference No: TRC/D/PRO/20/01

Notes

Night Time Bonus: 12 midnight to 8 am

• Dialog prepaid customers are eligible for Daily Rental packages
• Customers who have subscribed to time based package is not eligible to activate daily rental package
• Applicable taxes to be added
• To check the usage,
  - Type Myuse & SMS to 678
  - Visit My Dialog App

Activation Methods

• SMS
  Type DBB<Rental> SMS to 678
• USSD
  Dial #678# and go to Mobile Broadband Packages

Deactivation

• To deactivate, type OFF <Space> DBB and SMS to 678

TRC Reference No: TRC/D/PRO/19/03

Notes:

• Unlimited speeds until speed limit 1 quota threshold
• Speeds of 512kbps between speed limits 1 and 2 quota threshold
• Speeds of 64kbps after the speed limit 2 quota threshold has been reached
• Applicable taxes to be added.
• To check the usage, visit the MyDialog app.

Activation Methods

• Visit the MyDialog app to activate
• Visit sm.dialog.lk/data to activate
• USSD
  Dial #678# and go to Mobile Broadband Packages

Deactivation Method

• To deactivate, type OFF<space>TIME and SMS to 678

TRC Reference No: TRC/D/PRO/18/02

Notes:

Night Time: 12 midnight to 8 am

• Validity Period
  A 21 day internet card activated at 8.00 pm on the 1st of the respective month will expire on the 21st of that same month at 11.59.59 pm (21 days including the activated day, is counted as day 1) and a 30 day internet card will follow the same
• For the Rs.95 package, standard GPRS charges will be applicable for extra usage and for the Rs.1449 package, Rs.0.20 per MB will be applicable
• Extra usage will be charged in 10KB blocks
• Activate via reload or SMS
• The above rates are not applicable while roaming
• A GPRS compatible handset and GPRS settings are required to use the above internet broadband packages on your mobile
• To check usage balance, type MYUSE and SMS to 678

Activation Methods

• Visit the MyDialog app to activate
• SMS
  If you have reloaded your Prepaid account already and wish to activate any of the above packages,
  Type INT<Package value> and SMS to 678
  Eg: To activate a Rs.1499 package, type INT1499 and SMS to 678
• Reload
  Simply reload your account with the internet card value from any retail outlet
• USSD
  Dial #678# and go to Mobile Broadband Packages

Rs.95 package can also be activated as a weekly recurring pack

To activate a recurring package, type INTW<Package value> and SMS to 678
Eg: To activate a Rs.95.00 package as a weekly recurring pack, type INTW95 and SMS to 678

To deactivate the recurrence package, type OFF<Space>INT and SMS to 678

TRC Reference No: TRC/D/Promo/15/32, TRC/D/16/07