Dialog Star Rewards
Welcome to a world of exclusivity & privilege with Dialog Star Rewards!
As a member, you will enjoy the best loyalty benefits throughout the year, while being a part of the our expansive network, along with its island-wide partner merchants. Reap a range of rewards throughout the year with our carefully selected offers and personalised discounts.
To check your Loyalty Status or to get updated with the latest offers visit...
Dial
#141#
Eligibility
Welcome to a world of exclusivity & privilege with Dialog Star Rewards!
3 STAR
6,000 Points
- Accumulated tier points between 6000 - 24999
- Be a senior citizen (age 65 or above)
- Possess a mobile postpaid connection
- Terms and conditions apply
5 STAR
25,000 Points
- Accumulated tier points between 25000 - 34999
- Terms and conditions apply
7 STAR
35,000 Points
- Accumulated tier points between 35000 - 39999
- Upgrade to a power plan pack
- Terms and conditions apply
Dialog Exclusive Offers
Enjoy exclusive discounts on smartphones, new connections and mobile broadband devices purchased from Dialog.
Merchant Offers
Enjoy the best loyalty benefits, carefully selected offers and personalised discounts throughout the year.
Checkout Exclusive Partner Offers
Visit the MyDialog App, Genie App or dial #141# to learn more about our exclusive offers
Download Apps
Dial
#141#
Dialog Star Rewards Terms & Conditions
- All Dialog Axiata PLC’s (“Dialog”) Prepaid & Postpaid Customers (“Customer”, “you” or “your”) are eligible to earn Tier Points based on the reloads/monthly bill payments made to Dialog and for the number of months the Customer has been with the Dialog network.
- Tier Points earned from the 1st of December in a particular year to 30th November of the next year shall determine your Dialog Star Rewards Status (i.e. 3 Star, 5 Star, 7 Star) for the following year. As an example only; Points earned from 1st December 2022 to 30th November 2023 shall determine the Dialog Star Rewards category for the year 2024.
- As a loyal customer of Dialog, 100 points for each completed month on the network shall be earned on the connection with the longest stay on the Dialog network.
- These Tier Points are added monthly and could be checked through the MyDialog App, Genie App, monthly bill or by dialing #141#.
- All Senior Citizen customers who are not tagged under any loyalty category will be tagged under the 3 Star category. Customers will be tagged for Star Rewards Loyalty when a customer purchases a Power Plan mobile connection, when upgrading the mobile postpaid connection to power plan or when customer converts his/her prepaid connection to postpaid.
- The total due amount as of 30th November of the time period considered for the Tier Points calculation needs to be settled in full, on or before the 30th of November of that particular year, in order to be eligible for the Dialog Star Rewards Status.
- Any outstanding debt to Dialog from permanently disconnected services shall invalidate your eligibility unless all outstanding amounts are fully cleared by 30th November of the year considered for Tier Points calculation.
- Timely settlement of bills and good credit behavior shall be considered for eligibility of membership.
- Monthly payments for any add-to-bill schemes, doctor’s appointments, bus/movie ticket purchases, easy payment device schemes and total taxes charged to your bill shall not be considered in your eligibility to earn Tier Points.
- Dialog reserves the right to determine what components of the paid amounts shall qualify to earn these points.
- Tier Points cannot be transferred to another Customer or shared in full or partially.
- Dialog does not have a scheme where additional points can be purchased, i.e., points of a third party cannot be purchased or added to your account.
- Dialog Star Reward membership shall be offered to the contractual/legally registered owner of the connection and not to a third-party member.
- Dialog Star Rewards discounts offered cannot be transferred or carried forward to the following year. All discounts have to be fully utilized before 31st December.
- Membership for Dialog Star Rewards shall be offered at the discretion of Dialog and Dialog retains the right to downgrade, revise or discontinue membership at any time without informing the Customer.
- Customers shall be evaluated quarterly, and whoever accumulated 6,000 Tier Points (within the current year) shall be offered a 3 Star Reward Membership.
- Quarterly tagging shall only be considered for the Customers who are not tagged as any Dialog Star Rewards Customer in a previous quarter.
- Customers shall adhere to the policies, mandatory provisions and guidelines relating to Anti Bribery and Corruption located at https://www.dialog.lk which may be amended from time to time.
- Dialog shall process any personal data the Customer provides in accordance with the Privacy Notice located at https://www.dialog.lk/privacy-notice
- Dialog shall be entitled from time to time to amend and vary the terms and conditions mentioned herein.
- In the event of any inconsistency/dispute between the English terms and conditions and the Sinhala / Tamil terms and conditions, the English translation shall prevail to the extent of the conflict.
