Dialog 4G Wingle 2

Sleek and Compact High-speed Internet

Dialog 4G Wingle 2

Sleek and Compact High-speed Internet

Multi device connection supporting 8 surfing users
Support 4G network access
Support LTE Cat4
Theoretical rate downlink can reach up to 150Mbps
Support backstage management and configurations
Perfect companion for travel, business trips, outdoor activities, meetings and more

அடிக்கடி கேட்கப்படும் கேள்விகள்

What are the colours available?

The Dialog 4G Wingle is currently only available in black

Is this network locked?

Yes.

What is the warranty period provided with the device?

A 1 year Dialog warranty for the device

If the Wingle does not respond after being connected to the computer, follow the below mentioned steps:

Connect the Wingle into another USB port and try again.
Close any antivirus software and/or firewall on your computer, and open "My Computer" to see whether there is a new optical disc device. If so, double-click and install the driver.
Use the Wingle on another computer, if the Wingle can be identified and installed on the driver, it means there is software on your computer that is conflicting with the Wingle.

If the Wingle software is installed normally, but indicates no signal or no service, follow the below mentioned steps:

Insert your SIM card in the same operator’s mobile device to check the connection status (weak or no signal). If your mobile device has the same problem, it means the current location does not have strong network coverage.
Check whether you have selected the correct network type as 4G only and your device should be on "auto" mode.
Try to restore to factory settings (Note: restoring to factory settings will clear your address book and short messages, please backup your data before doing it).

If the Wingle indicates a good connectivity status (signal), but cannot connect to the network normally, follow the below mentioned steps:

Check with the network operator.
Check whether you have modified the username and password, if they have been changed, please make sure the username and password are correct. If you cannot remember them, re-confirm with the network operator.
Restore to factory settings (Note: restoring to factory settings will clear your address book and short messages, please backup your data before doing it).

If the Wingle can connect to the network, but cannot surf the internet, follow the below mentioned steps:

Check the signal strength of the Wingle and confirm whether it is caused by network signal instability or poor signal quality.
Clear your browser temporarily and close anti-virus software, firewalls and proxy settings and try to open the webpage again.
Restart the Wingle and computer, and try again after reconnecting.
Put the SIM card into a phone and check whether you can use the data. If your SIM card is not available on your phone, please consult the network operator. If data works with your mobile phone, please try to restore to factory settings (Note: restoring to factory settings will clear your address book and short messages, please backup your data before doing it).
If your issue still persists, please contact after-sales services to solve the problem.

If the Wingle can use data normally, but the network is slow or disconnects frequently, follow the below mentioned steps:

Check your signal strength and confirm whether it is caused by network signal instability or poor signal quality. Signal problems can be confirmed with the network operator.
Clear your browser’s temporary files and cookies and turn off the firewall software on your computer.
Use an anti-virus software to scan the PC and then use it.
If the default page you access is slow or frequent, try to open another website to confirm if it is a website problem.
If your issue still persists, please visit the Dialog Technical Support Centre.