Achievement Archive
2014
SLIM – Nielsen Peoples Awards
Telecom Service Provider of the Year
SLIM – Nielsen Peoples Awards
Internet Service Provider of the Year
SLIM – Nielsen Peoples Awards
Youth Brand of the Year
SLIM – Nielsen Peoples Awards
Advertisement of the Year
2013
SLIM – Nielsen Peoples Awards
Telecom Service Provider of the Year
SLIM – Nielsen Peoples Awards
Internet Service Provider of the Year
2012
SLIM – Nielsen Peoples Awards
Service Brand of the Year
SLIM – Nielsen Peoples Awards
Telecom Services Brand of the Year
SLIM – Nielsen Peoples Awards
Youth Brand of the Year
2010
World Summit Award – Mobile for Mobile inclusion for Tradenet
2009
Dialog's Contact Centre First to Obtain COPC Certification in
Sri Lanka
Dialog became the first Sri Lankan company to achieve the
prestigious international BPO industry Certification of Customer
Operations Performance Center (COPC) 2000® CSP Standard, and
joined the league of top companies practicing the COPC® Family
of Standards.
People CMM Certification for Maturity Level 3
Dialog became the first company in Sri Lanka to be assessed
& certified for Maturity Level 3 on People CMM. This made
Sri Lanka & India the only countries within SAARC to be
assessed on the People Capability Maturity Model Level 3.
2008
Dialog Telekom Named Sri Lanka's Most Valuable Brand for
Second Consecutive Year
Brand Finance ranked Dialog as Sri Lanka's Most Valuable Brand
from a total of 100 brands, with a valuation of SLR 12,401
million.
Dialog TV Awarded Silver status, Turnaround Brand of the Year
at SLIM Brand Excellence
SLIM Brand Excellence is recognized as a testing ground for
successful brands.
Most Innovative Brand, SLIM Brand Excellence
Dialog Telekom won the Gold Award for Most Innovative Brand at
2008 SLIM Brand Excellence. The Gold Award was given to Dialog
Telekom's innovative achievements in 3G, mobile based news
services.
Most Popular Mobile Telecom Brand of the Year Award,
SLIM-Nielsen People's Award 2008
The SLIM-Nielsen People's Awards are widely regarded as a true
reflection of the consumers' choice and winners are nominated by
the public during a five-month long selection process.
2007
Dialog Telekom Ranked as Business Today's Number 1
Company
Based on its performance in the 2006/2007 period Dialog Telekom
emerged at the top following an in-depth evaluation of multiple
performance indicators that was conducted by Business Today.
Customer Management Strategy Award
Dialog Telekom received the Customer Management Strategy Award
at the Customer Management Awards held in China in 2008. This
award gave due recognition to Dialog Telekom's overall Customer
Strategy and its track record of success.
Dialog Telekom Received CSQS Level III Certification
- The CSQS Level III Certification was received for the company's Group Service.
- Delivery and Enterprise Service Management from the Asia Pacific Customer Service.
- Consortium in Hong Kong. Dialog is the first company in Sri Lanka to receive this certification which recognizes Service Delivery and Enterprise Service Management as being compliant with the highest standards in the region.
Dialog Telekom Emerged Runner Up in "Sri Lanka's Most
Respected Business Entity"
Dialog Telekom was placed number 2 in a city wide survey of Sri
Lanka's Most Respected Business Entity" in this survey which was
conducted by the Nielsen Company and commissioned by Media
Services (Pvt) Ltd.
Dialog Telekom Awarded Best Telecommunication Sector
Implementation for Midsize Enterprises at the SAP ACE
Awards
Dialog Telekom emerged the only Sri Lankan company to receive an
award at the SAP ACE Awards. SAP ACE recognizes how information
technology is effectively used by enterprises to transform
businesses innovatively.
Dialog Telekom Asia Pacific Best Customer Service Centre
Award
Dialog Telekom's flag ship Customer Service Centre; Dialog
Future World received the Asia Pacific Best Customer Service
Centre Award, at the Asia Pacific Customer Service Recognition
of Excellence held in Hong Kong.
2005
National Business Excellence Awards
- Gold Award – Best Corporate Entity in Sri Lanka
- Gold Award – Extra Large Category
- Gold Award – Best Tech savvy Company
- Gold Award – Best Capacity Builder
2003
GSM world award for year
Sri Lanka once again took center stage at the GSM World Congress
in Cannes France. Dialog GSM placed Sri Lanka firmly on the
world map of telecommunications bagging a second consecutive
world award at the GSM Awards ceremony popularly known as the
"Oscar's" of the mobile industry.
Dialog GSM became the second operator worldwide to be honored in
consecutive years by the GSM world body.
2002
GSM World Award for Year
Dialog GSM bagged a coveted GSM World Award for its unique
initiative to draw the cooperation of its customers to change
the lives of less fortunate and marginalised segments of
society.
International Asia Pacific Quality Award
Dialog was adjudged winner in the Large Scale Service Category
from amongst National Quality Award winners in the Asia Pacific
Region. Dialog Telekom is the only National Quality Award winner
in Sri Lanka and the only telecom operator in the region to have
won this award.
Dialog GSM won two Silver Awards for its communications campaign for Kit Prepaid services, and Mobile Banking services in 2002. The company also won a Silver and two Bronze Awards for the promotional campaign.
2001
Sri Lanka National Quality Award
Dialog Telekom was the winner of the Sri Lanka National Quality
Award – 2001 in the Large Scale Service Category. The selection
criteria were based upon the Malcolm Baldrige Quality Award of
USA. The Sri Lanka National Quality Award is Sri Lanka's highest
level of recognition for excellence in Business Management,
elevating the awardees to the level of 'World Class Companies.'
