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Dialog Axiata is one of the largest mobile telecommunication companies in Sri Lanka with a vision to be the undisputed leader in the provision of multi-sensory connectivity.

Our parent company Axiata is one of the largest telecommunications companies in Asia with the fastest growing Asian footprints and a vision of becoming a regional champion. Advancing Asia is Axiata's goal and will achieve this through bringing affordable connectivity, innovative technology and world class talent to the entire region.

We firmly believe that Values and Ethics form the strong foundation upon which our organisation has built itself. We also believe in fair and responsible remuneration and performance based career growth thus ensuring that our employees are treated fairly and equitably.

We are constantly on the look out for talented, enthusiastic and passionate individuals who are determined to deliver results and grow with us and share in our success. We are looking for those individuals who are confident about realising our Vision and execute our every Mission with an unwavering commitment and utmost passion for excellence.

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Group Business Operations

Enterprise Business Unit

Responsible to provide strategy, leadership and direction for Cloud & Colocation products. Ensure smooth and timely delivery of key initiatives and be responsible for delivering the P&L targets as defined by the company.

The Job

  • Responsible to achieve targeted Revenue, EBITDA and ROI for the applicable product vertical
  • Study business models to understand commercially viable models and launch products / solutions through such models to meet revenue and profitability targets.
  • Research and monitor existing client base and external industry developments to find out potential new product developments
  • Ensure capacity planning is carried out and inventory is maintained as required, to ensure business continuity.
  • Provide insights and lead annual business planning.
  • Analyse and evaluate Cloud & Colocation Products and technology trends locally and globally to make appropriate recommendations for future business plans.
  • Plan and organize awareness training sessions to customers and sales and operational teams, on Cloud & Colocation Products to enhance knowledge and productivity.
  • Ensure that adequate Administrative, Project Management & Technical support is provided for the team in order to carry out business functions smoothly
  • Define customer service standards and agree on SLAs with internal and external stakeholders that deliver continuous uninterrupted service with customer service excellence to ensure customer satisfaction and retention.
  • Clearly communicate product specifications/functionality/capability to ensure customer expectation is delivered
  • Create mechanisms to collect and incorporate customer feedback to continuously improve product and customer satisfaction

The Person

  • Degree in Engineering or relevant qualification, Holding MBA would be an added advantage
  • Sound analytical skills, decision making capabilities and excellent leadership & managerial skills
  • Minimum of 10 to 12 years experience

Enterprise Business Unit

Responsible to provide strategy, leadership and direction for Enterprise Connectivity products. Ensure smooth and timely delivery of key initiatives and be responsible for delivering the P&L targets as defined by the company.

The Job

  • Responsible to achieve targeted Revenue, EBITDA and ROI for the applicable product vertical
  • Study business models to understand commercially viable models and launch products / solutions through such models to meet revenue and profitability targets.
  • Research and monitor existing client base and external industry developments to find out potential new product developments
  • Ensure capacity planning is carried out and inventory is maintained as required, to ensure business continuity.
  • Provide insights and lead annual business planning.
  • Analyse and evaluate Enterprise Connectivity Products and technology trends locally and globally to make appropriate recommendations for future business plans.
  • Plan and organize awareness training sessions to customers and sales and operational teams, on Enterprise Connectivity Products to enhance knowledge and productivity.
  • Ensure that adequate Administrative, Project Management & Technical support is provided for the team in order to carry out business functions smoothly
  • Define customer service standards and agree on SLAs with internal and external stakeholders that deliver continuous uninterrupted service with customer service excellence to ensure customer satisfaction and retention.
  • Clearly communicate product specifications/functionality/capability to ensure customer expectation is delivered
  • Create mechanisms to collect and incorporate customer feedback to continuously improve product and customer satisfaction

The Person

  • Degree in Engineering or relevant qualification, Holding MBA would be an added advantage
  • Sound analytical skills, decision making capabilities and excellent leadership & managerial skills
  • Minimum of 10 to 12 years experience

Enterprise Business Unit

Responsible to provide strategy, leadership and direction for Converged Communication products. Ensure smooth and timely delivery of key initiatives and be responsible for delivering the P&L targets as defined by the company.

The Job

  • Responsible to achieve targeted Revenue, EBITDA and ROI for the applicable product vertical
  • Study business models to understand commercially viable models and launch products / solutions through such models to meet revenue and profitability targets
  • Research and monitor existing client base and external industry developments to find out potential new product developments
  • Ensure capacity planning is carried out and inventory is maintained as required, to ensure business continuity
  • Provide insights and lead annual business planning
  • Analyse and evaluate Converged Communication Products and technology trends locally and globally to make appropriate recommendations for future business plans
  • Plan and organize awareness training sessions to customers and sales and operational teams, on Converged Communication Products to enhance knowledge and productivity
  • Ensure that adequate Administrative, Project Management & Technical support is provided for the team in order to carry out business functions smoothly
  • Define customer service standards and agree on SLAs with internal and external stakeholders that deliver continuous uninterrupted service with customer service excellence to ensure customer satisfaction and retention
  • Clearly communicate product specifications/functionality/capability to ensure customer expectation is delivered
  • Create mechanisms to collect and incorporate customer feedback to continuously improve product and customer satisfaction

The Person

  • Degree in Engineering or relevant qualification, Holding MBA would be an added advantage
  • Sound analytical skills, decision making capabilities and excellent leadership & managerial skills
  • Minimum of 10 to 12 years experience

Enterprise Business Unit

Responsible to provide strategy, leadership and direction for Software Defined Networking products. Ensure smooth and timely delivery of key initiatives and be responsible for delivering the P&L targets as defined by the company.

The Job

  • Responsible to achieve targeted Revenue, EBITDA and ROI for the applicable product vertical
  • Study business models to understand commercially viable models and launch products / solutions through such models to meet revenue and profitability targets
  • Research and monitor existing client base and external industry developments to find out potential new product developments
  • Ensure capacity planning is carried out and inventory is maintained as required, to ensure business continuity
  • Provide insights and lead annual business planning
  • Analyse and evaluate Software Defined Networking Products and technology trends locally and globally to make appropriate recommendations for future business plans
  • Plan and organize awareness training sessions to customers and sales and operational teams, on Software Defined Networking Products to enhance knowledge and productivity
  • Ensure that adequate Administrative, Project Management & Technical support is provided for the team in order to carry out business functions smoothly
  • Define customer service standards and agree on SLAs with internal and external stakeholders that deliver continuous uninterrupted service with customer service excellence to ensure customer satisfaction and retention
  • Clearly communicate product specifications/functionality/capability to ensure customer expectation is delivered
  • Create mechanisms to collect and incorporate customer feedback to continuously improve product and customer satisfaction

The Person

  • Degree in Engineering or relevant qualification, Holding MBA would be an added advantage
  • Sound analytical skills, decision making capabilities and excellent leadership & managerial skills
  • Minimum of 10 to 12 years experience

Mobile Telecommunications

Lead the Mobile Broadband team to develop strategic plans for the business, ensuring a comprehensive data lead product portfolio covering all segments, having continuous and complete focus on overall post-paid and prepaid MBB revenue and other factors which influence the growth of the business while achieving the business goals and objectives within the given time frame within of strategic and operational direction set by the business.

The Job

  • Develop the strategic plan for the Business in line with the strategic direction set by senior management & set revenue, profitability and growth targets for the business to achieve the group strategic objectives.
  • Identify the different market segments that make up the prepaid & post-paid data domain and understand the behaviour and dynamics of each such segment to deliver the best value to each segment through a comprehensive data lead product portfolio.
  • Design and develop cost effective marketing strategies to effectively maximize data market share of different customer segments & lead the cross functional GTM teams for timely execution of the campaigns.
  • Monitor and take timely corrective action in managing deviations that would negatively affect the achievement of targets.
  • Identify the resource requirements & budgets to achieve set business objectives cost effectively.

The Person

  • BSc Degree in Marketing, Management or Engineering and MBA / MSc in Business Management or Marketing and an associate membership from an international body (CIM, CIMA etc).
  • Experience in Telecommunication / IT sector will be an advantage.
  • Minimum 5 years of experience in a Managerial role.

Group Financial Accounting and Reporting

The Job

  • Direct the unit to record financial transactions in compliance with generally accepted accounting principles and other applicable regulations to ensure compliance.
  • Establish and maintain financial controls within the group to ensure adherence to internal and external compliance requirements.
  • Provide accounting advice and partner with business teams for accurate decision making purposes.
  • Compile and analyse financial information and report them to internal external users for informed and timely decision making
  • Formulate the quarterly and annual financial statements including the annual report for the users of the Group’s financial information in order to grasp the company performance
  • Be the centre of excellence of the Group in order to ensure control, compliance and provide technical knowhow to relevant parties.
  • Direct the reconciliation process for Bank accounts, Vendors, Debtors, Credit Cards etc. in order to identify un-reconcilable items.
  • Identify and ensure the respective departments are informed to take corrective actions in order to reconciling items.
  • Identify and escalate deviations from the set financial controls and ensure necessary corrective actions are taken in order to ensure strict adherence and compliance
  • Control the company assets and develop a methodology to ensure timely recording of transactions, accurate valuation of assets and inventories are recorded as per the Sri Lankan Financial Reporting Standards (SLFRS) in order to adhere to internal and external compliance requirements
  • Develop a mechanism in order to identify and manage business risks in accordance with Principles of managing risks defined in Axiata ERM framework in order to create a risk free working environment.
  • Implement an effective Insurance scheme for the Group to mitigate risk and manage the risk in best possible way
  • Enforce a strict adherence to Process controls and compliance of Dialog Group with regard to internal (Group policies and procedures) and external (Group Financial Processes and Policies - GFPP, Sri Lankan Financial Reporting Standards - SLFRS and other regulatory requirements) compliance requirements.
  • Propose Tax recommendations, direct the Tax Planning process and ensure Tax Administration is done by the unit for the Dialog Group in order to ensure regulatory requirements are met.
  • Implement a mechanism in order to report financial and non-financial information on a timely and accurate manner to senior management and Axiata for well informed decision making.

The Person

  • Qualified in CIMA/ ACCA / Charted Accountancy/ General MBA
  • Technical knowledge on the Financial Accounting & reporting / Insurance & risk management & reporting / Local tax regulations
  • 10 years experience in relevant field