Fraud & security resources
Fraudsters are very creative and always come up with wide range of schemes to commit of fraud by taking advantage of people. Dialog, as a responsible organization is committed to protect our customers and that’s why we are monitoring our network and ensuring our customers are educated regularly on different types of fraud and how to avoid them.
We want our customers to be safe when they are using our products and services. Here are some useful common security tips and common scams for you to be safe.
Please remember Dialog does not ask any personal or account information via e-mail, call or text
message, neither do we levy any fee or charge to be paid by customers. If you hear of any such scams,
please report for verification.
To Report, Email : service@dialog.lk
Notices
The 'Dialog customer reward program' message circulating on certain websites promising a Samsung Galaxy S10 or an Apple iPhone X in exchange for a survey did not originate from Dialog. Please refrain from clicking on or sharing such messages.
Common Scams & Tips for protecting yourself
Scammers may call your landline, digital phone, smartphone, or they may send you a text message. Learn about phone/text scams and security tips, including how to report each type of fraud or scam.
Known scams by phone call or text
Common phone scamsSmishing/SMS Phishing and other texting scams
Viruses are always a risk to computers, tablets, and smartphones. Learn about device and equipment scams, get security tips, and learn how to report fraud if it occurs.
Internet security risks
MalwarePhishing and fake websites
Social media scams
Fraudsters often email you a bad link or an attachment, hoping you’ll click on it. Learn about email scams and security tips, including how to report each type of fraud or scam.
Known email threats
Phishing and fake websitesSpotting and reporting fake Dialog emails
Handling email threats
Reset your email passwordManage unwanted emails
Report a Fraud : service@dialog.lk
Need Help?
We are always here to help you. Explore our knowledge base or get in touch with us 24x7.
Go to Help & Support