Fraud & security resources

Fraudsters are very creative and always come up with wide range of schemes to commit of fraud by taking advantage of people. Dialog, as a responsible organization is committed to protect our customers and that’s why we are monitoring our network and ensuring our customers are educated regularly on different types of fraud and how to avoid them.

We want our customers to be safe when they are using our products and services. Here are some useful common security tips and common scams for you to be safe.

Please remember Dialog does not ask any personal or account information via e-mail, call or text message, neither do we levy any fee or charge to be paid by customers. If you hear of any such scams, please report for verification.
To Report, Email : service@dialog.lk

Notices

The 'Dialog customer reward program' message circulating on certain websites promising a Samsung Galaxy S10 or an Apple iPhone X in exchange for a survey did not originate from Dialog. Please refrain from clicking on or sharing such messages.

Common Scams & Tips for protecting yourself

Scammers may call your landline, digital phone, smartphone, or they may send you a text message. Learn about phone/text scams and security tips, including how to report each type of fraud or scam.

Known scams by phone call or text

Common phone scams
Smishing/SMS Phishing and other texting scams

Viruses are always a risk to computers, tablets, and smartphones. Learn about device and equipment scams, get security tips, and learn how to report fraud if it occurs.

Internet security risks

Malware
Phishing and fake websites
Social media scams

Fraudsters often email you a bad link or an attachment, hoping you’ll click on it. Learn about email scams and security tips, including how to report each type of fraud or scam.

Known email threats

Phishing and fake websites
Spotting and reporting fake Dialog emails

Handling email threats

Reset your email password
Manage unwanted emails

Report a Fraud : service@dialog.lk

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