12. How can customers activate a Prepaid YouTube & Social Media plan?
> Online (hbb.dialog.lk)
> USSD
> SMS
> MyDialog App(Not Available with the launch)
SMS Activation/ deactivation codes
1. 575 & 310 YouTube & Social Media One-time plan activation (Prepaid & Postpaid)
BB<space>YTS<price of plan><space>HBB Number – send to 678 or 777678678
2. 575 & 310 YouTube & Social Media recurrent plan activation (Prepaid & Postpaid)
BB<space>YTSR<price of plan><space>HBB Number – send to 678 or 777678678
3. 575 & 310 YouTube & Social Media recurrent plan deactivation (Prepaid & Postpaid)
BB<space>YTSD<price of plan><space>HBB Number – send to 678 or 777678678
USSD Activations
Prepaid 575 YouTube & Social Media recurrent plan:
#678# -> 7. Home Broadband -> Enter Broadband Number -> 3. Activate Data Plan -> 11. YouTube & Social Media plans -> 1. YouTube & Social Media 545 Monthly Recurrent plan -> 40GB Data for YouTube, Facebook, WhatsApp, Instagram& Viber at just Rs.575 (Incl. Taxes). Valid for 30 days. Confirm activation -> 1. Activate
Prepaid 575 YouTube & Social Media One-time plan:
#678# -> 7. Home Broadband -> Enter Broadband Number -> 3. Activate Data Plan -> 11. YouTube & Social Media plans -> 2. YouTube & Social Media 545 One time plan -> 40GB Data for YouTube, Facebook, WhatsApp, Instagram& Viber at just Rs.545 (Incl. Taxes). Valid for 30 days. Confirm activation -> 1. Activate
Prepaid 310 YouTube & Social Media recurrent plan:
#678# -> 7. Home Broadband -> Enter Broadband Number -> 3. Activate Data Plan -> 11. YouTube & Social Media plans -> 3. YouTube & Social Media 310 14 Days Recurrent plan -> 20GB Data for YouTube, Facebook, WhatsApp, Instagram& Viber at just Rs.310 (Incl. Taxes). Valid for 14 days. Confirm activation -> 1. Activate
Prepaid 310 YouTube & Social Media One-time plan:
#678# -> 7. Home Broadband -> Enter Broadband Number -> 3. Activate Data Plan -> 11. YouTube & Social Media plans -> 4. YouTube & Social Media 310 One time plan -> 20GB Data for YouTube, Facebook, WhatsApp, Instagram& Viber at just Rs.310 (Incl. Taxes). Valid for 14 days. Confirm activation -> 1. Activate
USSD Deactivations: #678# - > 7. Home Broadband -> Home Broadband number -> 4. Deactivate Automatic Renewal Plans
(Only applicable for recurrent plans)
Online:
Customers can activate both One-time and Recurrent Prepaid YouTube & Social Media plans via the Home Broadband Portal (hbb.dialog.lk)
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