Bill Payment Methods

Use your Star Points balance to pay your Dialog Bill

Use your Star Points balance to pay your Dialog Bill by simply following the steps below.

*You must maintain a balance of 100 points in your account when redeeming.
E.g.: If you have accumulated 120 Points you can redeem only 20 Points.

• To check your Star Points balance: Dial #141# or Call 141
• To redeem: Type Star pay <amount to redeemed> and SMS it to 141
  E.g. To redeem 500 Star Points, type Star pay 500 and SMS to 141
• To redeem via the Star Points App: click https://www.starpoints.lk/
• To redeem Star Points via the MyDialog App to settle your bill payments, follow the steps below

• Step 1 : Select the connection number

  

• Step 2 : Click on pay bill

  

• Step 3 : Select the payment method as Star Points

  

• Step 4 : Select the connection number you wish to redeem Star Points from

  

• Step 5 : Enter the redeemable amount and confirm

  

Pay any Dialog Bills via eZ Cash

To check your eZ Cash Balance: Dial #111#

To pay via the eZ Cash App, follow the steps below,

• Step 1 : Open the app and select “Bill Payment/Reload”

  

• Step 2 : Select an Account Type

  

• Step 3 : Fill the details (Acc. Type, mobile number, amount) and tap “Pay”

  

• Step 4 : Enter the eZ Cash PIN

  

• Step 5 : Upon successful completion you will receive this message

  

To Pay your bills via eZ Cash USSD follow the steps

• Dial #111# and type no.3 and select “Send”
• Enter the eZ Cash PIN and select “Send”
• Select preferred payment type and select “Send”
• Enter amount in Rs.
• Select 1 for “Yes” to confirm the transaction and select “Send”
• Upon successful completion, you will receive an SMS

Pay any Dialog Bills via Genie

To pay your Dialog bills with Genie Simply follow the steps given below.

• Step 01 – Download & install the APP via Play store/APP store
• Step 02 – Open App
• Step 03 – Select the preferred Language (Currently available English only)
• Step 04 - Click “Get Started”
• Step 05 – Enter Mobile number
• Step 06 – Enter 6-digit OTP
• Step 07 - Enter the NIC
• Step 08 – Set a PIN
• Step 09 - Login with the PIN
• Step 10 – Click the pay button
• Step 11 – Search from Merchant or Biller (If Bill account already saved in “Your Billers” can skip this and Step 12)
• Step 12 - Enter the Mobile/Acc number
• Step 13 – Enter the amount
• Step 14 - Select the "Payment options"
• Step 15 – Click “Next”
• Step 16 – Click “Confirm”
• Step 17 – Enter the “OTP” (If requested only)
• Step 18 – Click “OK”

You will receive an SMS and in-app notifications