What our customers say…

Here’s what our customers say about the service we provide them

  • MS . Y CHITTY

    Colombo

    Consistently high standard of customer service which is so rare in this country and so difficult to maintain. Well done!

  • MISS . W FERNANDO

    Colombo

    Dialog service is the best in Sri Lanka. Saving money as a Star points is also attractive, Best Activity. Thank you so much.

  • MR . P PARAMESWARAN

    Trincomalee

    Unkal sevai nilayathil Device edukumpothu athiga vilaikalivudan free package free sim kidaipathu meka makilchi.

  • MR . C THURAISINGHAM

    Puttalam

    Very good customer service & engagement from the security personnel onwards. Very courteous and efficient staff.

  • MR . R PERERA

    Colombo

    Co-operation, willingness to help and valuable advice to benefit the customer

  • MS . M MATHOTA

    Colombo

    Providing the service as soon as possible after the issue has been raised and serving to the customers as much as possible is much appreciated.

  • DR . G RAJAKARUNA

    Gampaha

    The follow up by the agent is very important, after giving necessary instructions, the agent gave follow up calls to check whether the problem got solved.

  • MR . G FERNANDO

    Kalutara

    Mama boho kalayaka sita Dialog bhawitha karami,Dialog ma hata awashya siyalu sewawan noaduwa laba dee atha. sthuthi Dialog!

  • MR . K NANAYAKKARA

    Colombo

    I went to the outlet just before closure. But team was really good and provided me with the service even after their closing time. Highly appreciated.

  • MR . H KUMARASINGHE

    Nuwara Eliya

    Mama me sim eka godak kal pawichi karanawa Strar point sewawa magin Mata hadisi awastawala godak wadagat wela tiyanawa. Thanks Dialog.

  • MISS . I SAMEENA

    Ampara

    Eanethu eathirpaarppei vide sirenthethahe thurithemahe irunthethu inthe seavei thanks dialog innum pale saluheiheleyum eathir paarkirom dialog idem irunthu

  • MR . H SANJEEWA

    Colombo

    Very Clearly Guided and given solution quickly. I wish to you and your company. Thanks given support

  • MR . M JAYASURIYA

    Colombo

    I made the initial complaint through Twitter and got a response within minutes. It was very easy and fast.

  • MR . W MILAN

    Polonnaruwa

    Niwaradi pilithuru labadima gena sathutu wenawa.Ee wagema apita denaganimata awashya de pilibdawa niwaradiwa pahadili kara dima gena agaya kranawa

  • MR . S FERNANDO

    Colombo

    Very professional and meticulously attended to my request and completed the whole process in around 5 minutes

  • MR . R DE SYLVA

    Colombo

    The staff were very courteous , helpful and prompt. Thank you very much.

  • MR . A GUNARATHNA

    Kalutara

    Hadisi awasthawakadi phone ekae salli naethi welawakadi mema Star Points sewawa magin uparima sewawak paribogikayan wetha ituwenawa enisa agayeemata lakkaranawa. Thanks .

  • MR . U DHARMASIRI

    Gampaha

    Attended to my problem promptly, right from the begining to the end , and solved the issue very comfortably to the satisfaction of the customer

  • MR . N RAGU

    Trincomalee

    Dialog sevai mikavum varavedkathakkathu Neengal pathivu seythathai enaggum pakirnthu kollunkal

  • MR . M NISHAD

    Colombo

    Customer driven, quick response and clear communication and commitment towards the job. WELL DONE!

  • MISS . S PERERA

    Galle

    Options direction and recommendation details provided upfront was valuable.

  • MISS . W EDIRISINGHE

    Ratnapura 

    If the money runs out, you can redeem Star Points in an emergency. It is very valuable

  • MR . R RANAMUKA

    Hambantota

    Paribhogikayaku peminillak yomu kala wita heki ikmanin e pilibanda soya bala wisandum laba deemata katayuthu kireema

  • MR . S RANHIRU PERERA

    Colombo

    Excellent super service from Dialog. My appreciation for installation team & they did it well.

  • MRS . K SIVALINKAM

    Kilinochchi

    Unkal ella sevaikalum enakku mulu thirupthi ullathu unkal sevaikku enathu valththukkal

  • MR . K DISSANAYAKE

    Colombo

    Mama Starpoint agayanne mage phone eke mudal nomethi awasthaawaka starpoint magin mage phone eke bil patha piyawaa geneemata ethi hekiyaawa nisaa

  • MR . M HUSSAIN

    Colombo

    Prompt response... No hesitation to serve... Friendliness of the staff

  • MR . L LAKSHMAN

    Kandy

    Kadinam sewawa, karyakshyamathawaya, suhada sheeli bawaya ithamath agayami..!

  • MR . M NAWAB

    Colombo

    Every service is really good. Yes, very quick service, friendly, professional efficient and effective your costomer service staff. Thank you very much for your service.

  • MR . J LISLIRAJ

    Vavuniya

    Thirupthiyaana sevai. Complaint panniyavudan sirappaka saithu thanthamaikku nanri

  • MR . A JAYAWARDENA

    Gampaha

    Technical team attend within few hours and checked everything and fixed the issue.

  • MR . A KARUNARATHNA

    Kegalle

    Bohoma ketiyen kiyannam mama dialog walata godak kemathii mama hemadama dialog samagai . Dialog obata deergaayusa lebewa..!

  • MR . E PETER

    Gampaha

    The Installation Team was very friendly and gave us a superb excellent service. Always Salute Dialog. Thank you very much!

  • MISS . W LAKMALI

    Hambantota

    Me Corona kalaye Dialog wethin apata laba dii athi sewawan pilibadawa api Dialog ayathanaya agaya karami.

  • MR . M FAIZAL

    Batticaloa

    Naan ungalukku alaippai meatkondaal udan alaippitku pathil kidaikkirathu. Aduttathu enakku udan teervu kidaikkinrathu. nanrihal.

  • MRS . N SALDIN

    Colombo

    Very friendly and excellent customer service. Was very knowledgeable about operational functions of my mobile.

  • DR . P WANASINGHE

    Gampaha

    "1. Courteous agent 2. Excellent product knowledge 3. Good language n comms skills"

  • MR . O GUNARATHNA

    Colombo

    Your staff was very courteous and helpful in educating me with features and operations of the new system.

  • MR . G GUNAMUNE

    Kalutara 

    Dialog ayathanayen ma denata labagena athi siyalu sewa itha usas we. Ma aurudu 16k pura oba ha bedi atha.

  • MR . R KURUPPUMULLAGE

    Colombo

    Respecting the customer's concerns and demonstrating great customer service

  • MR . M YASEEN

    Gampaha

    Ungal sevai aniyinar nanraka velaikal seizu thandarkal. naan 100% satisfied

  • MR . G PERERA

    Colombo

    Prompt action & very good comunication with attending Technichan and customer due to prevalling Power Cuts

  • MR . A CHATHURANGA

    Gampaha

    Card ekak ganna yanna beri me wage welawaka me widiyata Star points walin ekathu wena mudalin mage awashyathawaya sapuraganna lebena eka kiyanna beri tharam loku udauuwak.. thanks

  • MISS . K DE SILVA

    Colombo

    Dialog app eka magin ikmanin hadisi awasthawaka reload kirime hakiyawa itha watinawa.

  • MR . K WIJESURIYA

    Colombo

    The customer service was excellent. Very helpful... took care of every request we had very professionally and provided us with very good solutions.

  • MR . K PERERA

    Kalutara

    Good explanation and solving of the problem and have a good manner of speaking to your customer.Thank you very much for your kindly support.

  • MR . J DE SILVA

    Colombo

    Excellent in understanding the issue, finding the right solution and helping me through. Probably a WoW piece of Cx Service one can ever get!

  • MR . W WEERASINGHE

    Kegalle

    Dialog sewawan pilibada karana paminili itha ikmanin soya bala katauthu kara. Godak sthuthi.

  • MR . T CROOS

    Mannar

    Alaippu thundikka padda pothum meendum neegkal thodarpu kondu pathil aliththamai siranthathu

  • MISS . D CHAMODIKA

    Colombo

    Really appreciate Star Points service becoz fast payment method and very helpful for emergency situation.Thank you!