What our customers say…
Here’s what our customers say about the service we provide them
-
MS . Y CHITTY
Colombo
Consistently high standard of customer service which is so rare in this country and so difficult to maintain. Well done!
-
MISS . W FERNANDO
Colombo
Dialog service is the best in Sri Lanka. Saving money as a Star points is also attractive, Best Activity. Thank you so much.
-
MR . P PARAMESWARAN
Trincomalee
Unkal sevai nilayathil Device edukumpothu athiga vilaikalivudan free package free sim kidaipathu meka makilchi.
-
MR . C THURAISINGHAM
Puttalam
Very good customer service & engagement from the security personnel onwards. Very courteous and efficient staff.
-
MR . R PERERA
Colombo
Co-operation, willingness to help and valuable advice to benefit the customer
-
MS . M MATHOTA
Colombo
Providing the service as soon as possible after the issue has been raised and serving to the customers as much as possible is much appreciated.
-
DR . G RAJAKARUNA
Gampaha
The follow up by the agent is very important, after giving necessary instructions, the agent gave follow up calls to check whether the problem got solved.
-
MR . G FERNANDO
Kalutara
Mama boho kalayaka sita Dialog bhawitha karami,Dialog ma hata awashya siyalu sewawan noaduwa laba dee atha. sthuthi Dialog!
-
MR . K NANAYAKKARA
Colombo
I went to the outlet just before closure. But team was really good and provided me with the service even after their closing time. Highly appreciated.
-
MR . H KUMARASINGHE
Nuwara Eliya
Mama me sim eka godak kal pawichi karanawa Strar point sewawa magin Mata hadisi awastawala godak wadagat wela tiyanawa. Thanks Dialog.
-
MISS . I SAMEENA
Ampara
Eanethu eathirpaarppei vide sirenthethahe thurithemahe irunthethu inthe seavei thanks dialog innum pale saluheiheleyum eathir paarkirom dialog idem irunthu
-
MR . H SANJEEWA
Colombo
Very Clearly Guided and given solution quickly. I wish to you and your company. Thanks given support
-
MR . M JAYASURIYA
Colombo
I made the initial complaint through Twitter and got a response within minutes. It was very easy and fast.
-
MR . W MILAN
Polonnaruwa
Niwaradi pilithuru labadima gena sathutu wenawa.Ee wagema apita denaganimata awashya de pilibdawa niwaradiwa pahadili kara dima gena agaya kranawa
-
MR . S FERNANDO
Colombo
Very professional and meticulously attended to my request and completed the whole process in around 5 minutes
-
MR . R DE SYLVA
Colombo
The staff were very courteous , helpful and prompt. Thank you very much.
-
MR . A GUNARATHNA
Kalutara
Hadisi awasthawakadi phone ekae salli naethi welawakadi mema Star Points sewawa magin uparima sewawak paribogikayan wetha ituwenawa enisa agayeemata lakkaranawa. Thanks .
-
MR . U DHARMASIRI
Gampaha
Attended to my problem promptly, right from the begining to the end , and solved the issue very comfortably to the satisfaction of the customer
-
MR . N RAGU
Trincomalee
Dialog sevai mikavum varavedkathakkathu Neengal pathivu seythathai enaggum pakirnthu kollunkal
-
MR . M NISHAD
Colombo
Customer driven, quick response and clear communication and commitment towards the job. WELL DONE!
-
MISS . S PERERA
Galle
Options direction and recommendation details provided upfront was valuable.
-
MISS . W EDIRISINGHE
Ratnapura
If the money runs out, you can redeem Star Points in an emergency. It is very valuable
-
MR . R RANAMUKA
Hambantota
Paribhogikayaku peminillak yomu kala wita heki ikmanin e pilibanda soya bala wisandum laba deemata katayuthu kireema
-
MR . S RANHIRU PERERA
Colombo
Excellent super service from Dialog. My appreciation for installation team & they did it well.
-
MRS . K SIVALINKAM
Kilinochchi
Unkal ella sevaikalum enakku mulu thirupthi ullathu unkal sevaikku enathu valththukkal
-
MR . K DISSANAYAKE
Colombo
Mama Starpoint agayanne mage phone eke mudal nomethi awasthaawaka starpoint magin mage phone eke bil patha piyawaa geneemata ethi hekiyaawa nisaa
-
MR . M HUSSAIN
Colombo
Prompt response... No hesitation to serve... Friendliness of the staff
-
MR . L LAKSHMAN
Kandy
Kadinam sewawa, karyakshyamathawaya, suhada sheeli bawaya ithamath agayami..!
-
MR . M NAWAB
Colombo
Every service is really good. Yes, very quick service, friendly, professional efficient and effective your costomer service staff. Thank you very much for your service.
-
MR . J LISLIRAJ
Vavuniya
Thirupthiyaana sevai. Complaint panniyavudan sirappaka saithu thanthamaikku nanri
-
MR . A JAYAWARDENA
Gampaha
Technical team attend within few hours and checked everything and fixed the issue.
-
MR . A KARUNARATHNA
Kegalle
Bohoma ketiyen kiyannam mama dialog walata godak kemathii mama hemadama dialog samagai . Dialog obata deergaayusa lebewa..!
-
MR . E PETER
Gampaha
The Installation Team was very friendly and gave us a superb excellent service. Always Salute Dialog. Thank you very much!
-
MISS . W LAKMALI
Hambantota
Me Corona kalaye Dialog wethin apata laba dii athi sewawan pilibadawa api Dialog ayathanaya agaya karami.
-
MR . M FAIZAL
Batticaloa
Naan ungalukku alaippai meatkondaal udan alaippitku pathil kidaikkirathu. Aduttathu enakku udan teervu kidaikkinrathu. nanrihal.
-
MRS . N SALDIN
Colombo
Very friendly and excellent customer service. Was very knowledgeable about operational functions of my mobile.
-
DR . P WANASINGHE
Gampaha
"1. Courteous agent 2. Excellent product knowledge 3. Good language n comms skills"
-
MR . O GUNARATHNA
Colombo
Your staff was very courteous and helpful in educating me with features and operations of the new system.
-
MR . G GUNAMUNE
Kalutara
Dialog ayathanayen ma denata labagena athi siyalu sewa itha usas we. Ma aurudu 16k pura oba ha bedi atha.
-
MR . R KURUPPUMULLAGE
Colombo
Respecting the customer's concerns and demonstrating great customer service
-
MR . M YASEEN
Gampaha
Ungal sevai aniyinar nanraka velaikal seizu thandarkal. naan 100% satisfied
-
MR . G PERERA
Colombo
Prompt action & very good comunication with attending Technichan and customer due to prevalling Power Cuts
-
MR . A CHATHURANGA
Gampaha
Card ekak ganna yanna beri me wage welawaka me widiyata Star points walin ekathu wena mudalin mage awashyathawaya sapuraganna lebena eka kiyanna beri tharam loku udauuwak.. thanks
-
MISS . K DE SILVA
Colombo
Dialog app eka magin ikmanin hadisi awasthawaka reload kirime hakiyawa itha watinawa.
-
MR . K WIJESURIYA
Colombo
The customer service was excellent. Very helpful... took care of every request we had very professionally and provided us with very good solutions.
-
MR . K PERERA
Kalutara
Good explanation and solving of the problem and have a good manner of speaking to your customer.Thank you very much for your kindly support.
-
MR . J DE SILVA
Colombo
Excellent in understanding the issue, finding the right solution and helping me through. Probably a WoW piece of Cx Service one can ever get!
-
MR . W WEERASINGHE
Kegalle
Dialog sewawan pilibada karana paminili itha ikmanin soya bala katauthu kara. Godak sthuthi.
-
MR . T CROOS
Mannar
Alaippu thundikka padda pothum meendum neegkal thodarpu kondu pathil aliththamai siranthathu
-
MISS . D CHAMODIKA
Colombo
Really appreciate Star Points service becoz fast payment method and very helpful for emergency situation.Thank you!
Need Help?
We are always here to help you. Explore our knowledge base or get in touch with us 24x7.
Go to Help & Support