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Web Care
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MyDialog App
Stay home and access more than 450 Dialog services including Dialog Mobile, HomeBroadband, Dialog Television, eZ Cash, Star Points, value-added services and many more.
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WhatsApp Helpline on 777 678 678
Instant replies for the most frequently raised queries and support for Mobile, Dialog Television and Home Broadband Customers.
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Dedicated payment kiosks
For cash transactions such as reloads, bill payments and eZ Cash top-up
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Dialog is committed and prepared to maintain business continuity of its telecommunication infrastructure and digital services as an essential and critical platform to consumers and businesses in Sri Lanka
- Full end-to-end business continuity plan in place: regularly trained and tested
- Backup and redundancy of all critical infrastructure
- Backup teams in place and trained
- Remote working enabled, to ensure business continuity even in extreme lock down situations
Dialog continues to closely monitor developments related to the current coronavirus outbreak. Health and safety of our employees, customers and partners continue to be our top priority in our decisions and support – in accordance with the same Dialog has provided a suite of precautionary measures:
- Increased cleaning intensity and frequency
- Masks to front line staff
- Hand sanitizer in public spaces
- Temperature measurement at outlets for each person entering, for customers and staff alike
- Any staff with flu like symptoms will be sent home
- Any Corona suspects will be put in quarantine
- All partners, vendors and staff coming from abroad will follow a strict 14-day quarantine We are working closely with the authorities to minimize the potential spread of Covid-19, and will continue to follow health advisory notices by the Ministry of Health - Sri Lanka and the World Health Organization
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Microsoft Office365 Business Essentials
Affordable solutions curated for Enterprises combining Microsoft Office365 Business Essentials and special data bundles
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Dialog BizConferencing Solution
A flexible and cost-effective Voice Conference Solution that is secure and easy to use anytime and anywhere
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Double Data for Enterprise
The 100% Data bonus offered for all newly activated connections. Accordingly, all new 4G connections are offered double data until 31st April.
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Double Data on Data Add Ons
The 100% Data bonus offered for Fixed Broadband subscribers is applicable for all Enterprise usage.
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Dialog is committed and prepared to maintain business continuity of its telecommunication infrastructure and digital services as an essential and critical platform to consumers and businesses in Sri Lanka
- Full end-to-end business continuity plan in place: regularly trained and tested
- Backup and redundancy of all critical infrastructure
- Backup teams in place and trained
- Remote working enabled, to ensure business continuity even in extreme lock down situations
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