Frequently asked questions
How do I make a suggestion about Doc990 service?
You can send your valuable suggestions to service@doc.lk
Whom Should I call for inquiries?
- You can send an email to service@doc.lk
- Call 0117990990
What are the payment options available?
- Add to bill (Charge will be added to your mobile Bill for any Airtel, Dialog, Etisalst or Hutch connections) *When using a prepaid mobile account for the payment, make sure that adequate balance is available in the prepaid account.
- Any Credit/Debit card - Visa, Master card or American Express card is accepted.
- Via EzCash
How do you know that appointment booking has been successful?
You will receive a confirmation SMS which is inclusive of all the details, to your mobile number once a booking is successfully made via all mediums of booking such as, Dial 990, web and app.
